21 Oct
|
Muti Kitchen and Bath
|
North York
21 Oct
Muti Kitchen and Bath
North York
Muti Kitchen and Bath is seeking an experience Cabinetry Service Technician.
Job Overview
We are seeking a detail-oriented and skilled Cabinetry Service Technician to join our field operations team. In this role, you will serve as the face of our company, visiting residential and commercial job sites to inspect, repair, adjust, and complete warranty work on custom and modular cabinetry. The ideal candidate combines precision woodworking skills with excellent customer service to deliver seamless field solutions and maintain high client satisfaction.
Key ResponsibilitiesField Service & Technical Repairs
- Perform on-site repairs, touch-ups, and adjustments on kitchen, bathroom, and custom cabinetry.
- Adjust, replace, or repair cabinet hardware, including hinges, drawer slides, soft-close mechanisms, touch latches, and pull-out accessories.
- Align cabinet doors, drawer fronts, face frames, and moldings to meet exact quality and aesthetic standards.
- Execute finish touch-ups, fill minor scratches or gouges, seam repairs, and color-matching using waxes, fillers, stains, topcoats, and aerosol lacquers.
- Re-anchor loose cabinetry, replace damaged panels, and perform minor on-site scribe fitting or millwork modifications.
Quality Assurance & Troubleshooting
- Inspect installed cabinetry to diagnose functional defects, manufacturing issues, or installation errors.
- Evaluate warranty claims on-site and determine whether repair, component replacement, or re-ordering is required.
- Measure and log accurate field specifications for replacement doors, drawers, or custom trim pieces.
Customer Relations & Service Communication
- Act as a qualified, polite, and clean representative of the company in clients' homes and project sites.
- Clearly explain required service work or repairs to homeowners, contractors, or project managers.
- Maintain clean work areas by using drop cloths, vacuuming debris, and leaving job sites in pristine condition.
- Complete daily digital service tickets, documenting completed work with clear notes and before/after photographs.
Key Qualifications
- Experience: 2 to 3+ years of hands-on experience in cabinet making, cabinet installation, finish carpentry, or cabinetry field service.
- Technical Skills: Strong proficiency with hand tools, power tools (trim routers, cordless drills, track saws), fasteners, and hardware setup.
- Read Blueprints & Plans: Ability to read architectural drawings, shop drawings, and millwork specifications.
- Driver's License: Valid driver's license with a clean driving record (company service vehicle provided)
- Physical Requirements: Ability to lift up to 50 lbs unassisted, bend, kneel, overhead reach, and stand for extended periods.
Desired Competencies & Soft Skills
- Problem-Solving: Strong diagnostic skills to identify alignment or hardware issues quickly and fix them efficiently.
- Customer Focus: Calming presence with the ability to turn customer concerns or warranty issues into positive outcomes.
- Adaptability: Comfortable working independently in varying field environments (active construction sites, inhabited homes).
- Attention to Detail: Zero-tolerance approach to unaligned doors, uneven gaps, or visible touch-up work.
Compensation & Benefits
- Salary Range: $30.00 – $35.00 / hour (commensurate with experience)
- Benefits:
- Health, Dental, and Vision Insurance
Job Types: Permanent, Full-time Pay: $30.00-$35.00 per hour
Benefits
- Dental care
- Extended health care
Experience:
- Kitchen Service Technician: 3 years (preferred)
Work Location: In person
📌 Kitchen Cabinet Service Technician (North York)
🏢 Muti Kitchen and Bath
📍 North York