Enhancing the Prevention of Injury & Disability at Work

Thunder Bay

Full-time

Contract

Overview

- The Master Research Assistant will provide direct support to the Special Project Coordinators in carrying out recruitment and data collection activities for the Northwestern Ontario Workplace and Worker Health Study (NOWWHS).
- The primary focus of this role is outreach: conducting cold calls and follow-up calls to workplaces and businesses across Northwestern Ontario to promote study participation, schedule meetings, and support the coordination of data collection activities.
- Working under the guidance of the Special Project Coordinators and the Director, the Master Research Assistant will contribute to the smooth execution of field research activities while adhering to research ethics protocols and confidentiality requirements.

Salary: $47,502.00 per annum, prorated based on the contract term ending March 31, 2027.

Responsibilities

1. Workplace Outreach & Participant Recruitment

- Conduct follow-up calls to current study participants and enrolled workplaces to support retention, address questions, confirm continued participation, and maintain engagement across longitudinal study.
- Serve as backup support to the Special Project Coordinators for cold calling activities to workplaces and businesses when required.
- Maintain accurate and up-to-date records of all follow-up contacts, participant responses, and retention status using study tracking systems; flag any concerns regarding participant dropout or non-response to the Special Project Coordinator.

1. Research Support & Data Collection

- Assist the Special Project Coordinators with organizing and executing on-site and remote data collection activities at workplaces across Northwestern Ontario.
- Support data entry, processing, and basic quality checks to ensure accuracy and completeness of collected data.
- Assist with the preparation and distribution of study materials including information packages, consent forms, and surveys.
- Participate in team meetings, debriefs,



and other research activities as required.

1. Research Ethics & Confidentiality Compliance

- Adhere strictly to Research Ethics Board (REB) protocols and confidentiality requirements throughout all study activities.
- Handle all participant information with the highest degree of professionalism and discretion, always maintaining confidentiality in accordance with study protocols and applicable privacy regulations.

Qualifications

- Bachelor’s degree in health sciences, Psychology, Sociology, Public Health, Social Work, or a related field. (An equivalent combination of a 2-year college diploma and relevant hands-on research or administrative experience will also be considered).
- 1+ years of experience in research support, telephone outreach, participant recruitment, customer service, or community relations.
- Demonstrated strong ability or willingness to conduct cold calls and telephone-based outreach; comfort engaging with diverse workplace stakeholders in a professional manner.
- Excellent oral and written communication skills in English; clear, confident, and skilled telephone manner is essential.
- Strong interpersonal and relationship-building skills with the ability to represent the Institute positively to external contacts.
- Strong organizational skills with attention to detail; ability to maintain accurate records and manage multiple contacts simultaneously.
- Proven ability to work both independently and collaboratively as part of an interdisciplinary team.
- A high degree of professionalism and discretion is required; all participant and organizational information must be handled in strict confidence at all times.

Assets (Optional / Preferred)




- Knowledge of research processes and experience with or understanding of Research Ethics Board (REB) protocols.
- Prior experience with longitudinal research studies or workplace-based health research.
- Familiarity with research databases or electronic tracking systems (e.g., REDCap, Excel databases).
- A valid G-class driver’s license is an asset.

AI may or may not be used for the screening purposes of this role. Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities, and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration requirements.

Lakehead University has a goal to recruit and retain a diverse workforce as measured by increasing representation of underrepresented groups among applicants, candidates, and hires. Experience working with Indigenous or racialized communities, and/or members of other equity-deserving groups, is a strong asset. A lived experience or worked experience of any of these issues is preferred.

We appreciate your interest; Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343-8010 ext. 8334 or [email protected] to make appropriate arrangements.

Why Lakehead University?

Application Deadline

Monday, October 26, 2026 - 11:59pm

Salary

RFP Band 3, Step 4 ($47,502)

No, not eligible for benefits

Contact Information

[email protected]

Reference Number

GEN-26-52

Application Deadline

Monday, October 26, 2026 - 11:59pm

Salary

RFP Band 3, Step 4 ($47,502)

No, not eligible for benefits

Contact Information

[email protected]

Reference Number

GEN-26-52

📌 Masters Research Assistant (Thunder Bay)
🏢 Lakehead University
📍 Thunder Bay