Elevate your career as an Intermediate ServiceNow Business Systems Analyst focused on enhancing the ServiceNow platform. Collaborate with users, developers, and stakeholders to optimize performance and stability. In this vital role, you’ll engage directly with end users and stakeholders, ensuring ServiceNow’s operations meet enterprise needs. With 3-5 years of ServiceNow experience, you will assist in troubleshooting, upgrades, and workflow automation. Strong analytical and problem-solving skills are essential to succeed in maintaining platform integrity.

Key Responsibilities
• Support and administer the ServiceNow platform
• Troubleshoot and resolve platform issues swiftly
• Assist in ServiceNow upgrades and releases




• Develop insightful reports and dashboards
• Collaborate on workflow automation initiatives

Requirements:
• 3–5 years of hands-on ServiceNow experience
• ServiceNow Certified System Administrator (CSA) required
• Robust understanding of workflows, data models, and UI design
• Familiarity with ITIL best practices
• Experience in large enterprise environments Harness your ServiceNow expertise to drive platform enhancement initiatives that align with business goals.

📌 Intermediate ServiceNow Business Analyst (Toronto)
🏢 Insight Global
📍 Toronto