An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:

Mortgage Specialist The Mortgage Specialist plays a key role in supporting the mortgage process by accurately processing approved deals and coordinating all required documentation from approval through signing and closing.

Position Type: Vacant Position

Salary Range: $43,000 - $ 67,000

In summary, the Mortgage Specialist will:

- Input approved mortgage deals accurately and efficiently into the appropriate systems, ensuring all information aligns with the approved terms and conditions.
- Review mortgage files for completeness and follow up on outstanding information, conditions, and supporting documentation.
- Prepare, organize, and manage mortgage documentation through signing and closing, ensuring all deadlines and service standards are met.
- Coordinate with members, internal partners, and other parties to support a smooth and timely mortgage closing process.
- Track file progress, maintain accurate records, and provide timely updates on the status of mortgage transactions.
- Identify and resolve documentation discrepancies or processing issues, escalating concerns when appropriate.
- Ensure mortgage files comply with established policies, procedures, risk management standards, and regulatory requirements.
- Deliver responsive, professional service throughout the mortgage process and contribute to a positive member experience.
- Perform other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

- Completed post-secondary education
- Previous experience with mortgage lending, mortgage fulfillment, cross-selling additional products and services, and completing mortgage closing activities.
- Working knowledge of mortgage documentation, approval conditions, signing requirements, and closing processes
- Excellent communication and customer service skills




- Strong attention to detail and organizational skills while working in a fast-paced environment

These additional skills are considered assets too:

- Prior experience within the financial services industry

If you feel you’re a outstanding fit, let us know why! We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Katie Eckel

Human Resources Business Partner - WFCU Credit Union [email protected]

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you'll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to "hire the best, treat them well, and see them stay" is a point of pride and a key factor in our employees' success and WFCU’s success.





We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration! It's an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

- Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

Pay: $43,000.00-$67,000.00 per year

Work Location: In person

📌 Mortgage Specialist (Windsor)
🏢 WFCU Credit Union
📍 Windsor