Job Overview

We are seeking a dedicated and detail-oriented Office Manager to oversee the daily operations of our Naturopathic Wellness Clinic. The ideal candidate will bring strong organizational skills, exceptional customer service abilities, and experience in a clinic or healthcare setting. This role is vital in ensuring smooth administrative processes, managing accounts, and providing outstanding support to both staff and clients in a welcoming and holistic environment.

Key Responsibilities:

- Manage front desk operations, including greeting patients warmly and handling inquiries with care.
- Oversee clerical tasks such as filing, data entry, and maintaining accurate patient records.
- Provide exceptional customer service by addressing patient concerns and ensuring a positive experience.
- Coordinate office schedules, appointments, and meetings efficiently to optimize clinic operations.
- Maintain an organized and professional workspace while ensuring compliance with clinic policies.
- Proofread documents for accuracy and clarity before distribution.
- Utilize Google Suite, Jane App, and other computerized systems to streamline office functions.
- Collaborate with naturopathic practitioners and staff to enhance workflow and improve patient experiences.
- Manage accounts receivable, including invoicing and payment tracking.
- Handle extended health direct billing processes for patients.




- Oversee inventory management, including tracking supplies and placing orders as needed.

Qualifications:

- Proven experience as an Office Manager or in a similar administrative role, preferably in a naturopathic, dental, or medical office setting.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent customer service skills with a friendly and empathetic demeanor.
- Proficient in clerical duties and comfortable using computerized systems, including Google Suite and Jane App.
- Experience with accounts receivable and extended health direct billing is an asset.
- Attention to detail, particularly in proofreading and maintaining accurate records.
- Ability to manage inventory and supply orders efficiently.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Experience in a clinic setting is an asset.

At Docere Wellness, we are committed to providing a supportive and holistic environment for both our patients and team members. If you are passionate about wellness and thrive in a dynamic, patient-focused setting, we encourage you to apply for this rewarding opportunity as an Office Manager. Job Type: Full time

Pay: $18.33-$26.00 per hour

Benefits

- Casual dress

Work Location: In person

📌 Office Manager (Calgary)
🏢 Docere Wellness Centre
📍 Calgary