This is not a typical guest service role. This is an operations-driven position with real responsibility

At Harmony, we run a high-performance, boutique vacation rental business. We work with premium homes, high expectations, and owners who trust us to operate at a qualified level.

We are building a team of people who want more than a seasonal role.

People who want to grow, take ownership, and be part of something well-run.

What You’ll Be Doing

You’ll be at the center of the guest and property experience:

- Supporting guests from booking through departure
- Solving real-time issues with calm, clear decision-making
- Coordinating with cleaning, maintenance, and inspections
- Ensuring homes are consistently delivered at a high standard

You are not just responding to messages. You are helping run the operation.

What This Role Leads To

This role is a starting point, not a ceiling.

Strong performers can move into:

- Property management & inspections
- Revenue management & pricing strategy
- Owner relations
- Marketing & social media

We promote from within when possible.

What We’re Looking For

You don’t need property management experience.

But you do need

- Strong judgment and problem-solving ability
- High personal standards and attention to detail
- Ability to stay calm under pressure
- Organized, reliable, and self-directed
- Comfortable with basic tech and communication tools

Assets:

- Customer service or hospitality experience
- Local knowledge of Whistler
- Driver’s license





You must be able to legally work in Canada for at least one year. The Reality of the Role

This is a fast-paced environment where things can change quickly.

You’ll be solving problems in real time and helping ensure guests have a smooth, well-managed stay.

If you enjoy staying organized, taking ownership, and seeing the direct impact of your work, you’ll do well here.

We work as a team and support each other, but this role is best suited to someone who is comfortable with responsibility and a dynamic workday.

Compensation & Perks

- $23–$26/hour based on experience
- 30–40 hours per week
- Flexible scheduling (4–5 shifts/week)
- Extended medical + $1,400 annual health credit
- Use of company vehicle
- Access to local activities and experiences

Why Join Harmony We are a small, focused team.

We care about

- Doing things properly
- Supporting each other
- Building something long-term

You won’t get lost here. You will be trusted, challenged, and supported.

How to Apply

Please send your resume to us. Only shortlisted candidates will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: $23.00-$26.00 per hour

Benefits

- Casual dress
- Commuter benefits
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Wellness program

Application question(s):
- Do you currently live in the Whistler, BC area and have secure accommodation?

Work Location: In person

📌 Operations & Guest Experience Coordinator (Whistler)
🏢 Harmony Whistler
📍 Whistler