Join our dynamic healthcare team as an Optometric Assistant/Receptionist, where your energy and enthusiasm will help create a welcoming environment for patients seeking vision care. In this vital role, you will be the first point of contact, providing exceptional patient care while supporting the clinical team with administrative and technical tasks. Your proactive approach will ensure smooth daily operations, making a positive impact on patients’ eye health journeys.
Duties
- Greet patients warmly, schedule appointments, and manage the front desk with professionalism and efficiency
- Verify patient insurance information and update electronic medical records
- Assist patients with completing necessary paperwork and gather medical history to support clinical assessments
- Prepare exam rooms, assist optometrists during eye examinations, and handle optical equipment with care
- Manage patient flow by coordinating appointments and follow-up visits to optimize clinic efficiency
- Process payments, handle retail sales of eyewear and accessories, and promote available optical products and services
- Maintain organized records of patient interactions, test results, and treatment plans in electronic medical records systems
Skills
- Previous experience in a medical office setting
- Excellent customer service skills with a focus on patient care and communication
- Ability to multitask efficiently at the front desk while supporting clinical staff during exams
- Experience with optical sales, or retail workplace
- Familiarity with medical procedures related to optometry and pediatric eye care is a plus
- Demonstrated ability to work collaboratively in a fast-paced healthcare environment
This position offers an exciting opportunity to grow your career in eye health while making a meaningful difference in patients’ lives. We value energetic individuals who are eager to learn, dedicated to providing outstanding service, and committed to fostering a positive patient experience. Join us in delivering exceptional vision care through teamwork, professionalism, and compassion!