Department: Customer Service & Order Desk

We are looking for a reliable and organized Order Desk Representative to join our growing team.

This role is responsible for handling customer inquiries, processing orders, coordinating with the warehouse and delivery team, and ensuring accurate and timely order fulfillment.

Key Responsibilities

- Answer customer phone calls, emails, and general inquiries
- Process customer orders and maintain accurate customer information
- Coordinate with the warehouse and delivery team
- Follow up on order status and keep customers updated
- Perform data entry and maintain accurate order records
- Assist with light packing and order preparation when required
- Provide professional and friendly customer service

Qualifications
- Fluent in English with strong communication skills
- Comfortable using computers and common office software
- Customer Service, Order Desk, or related experience is preferred
- Organized, detail-oriented,



and able to handle multiple tasks
- Reliable and punctual
- Able to work on-site on a long‐term basis
- Legally authorized to work in Canada

What We Offer
- Competitive compensation based on experience
- Employee benefits
- Training and career growth opportunities
- Friendly and supportive team environment
- Long‐term employment opportunities

Work Schedule

Monday to Friday: 8:30 AM – 5:00 PM

Lunch Break: 30 minutes

Compensation: Negotiable based on experience

Equal Prospect Employer

Prime Floor Distribution is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

📌 Order Desk (Edmonton)
🏢 Prime Floor
📍 Edmonton