We are seeking a professional and organized Orthodontic Receptionist to join our Orthodontic practice.
The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires solid administrative skills, familiarity with dental and medical terminology, and experience with electronic medical records systems.
The Orthodontic Receptionist plays a vital role in ensuring smooth office operations, scheduling appointments, and providing excellent patient service in a fast-paced orthodontic environment.
Days: Thursdays and alternate Sturdays
Duties
- Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere
- Manage multi-line phone systems to handle appointment scheduling, patient inquiries, and follow-up calls
- Verify patient insurance information and process billing using.
- Collect payments and explain treatment plans or financial policies to patients
- Maintain accurate patient records, update charts, and ensure confidentiality of sensitive information
- Assist with administrative tasks including filing, faxing, and data entry in Dolphin management software
- Coordinate communication between patients, orthodontists,
and other staff members to ensure seamless workflow
- Ensure the reception area and clinic remains tidy and organized to promote a professional environment
Skills
- Proven experience as a Dental Receptionist or Medical Office Receptionist with knowledge of dental terminology
- Familiarity with Orthodontic Software.
- Strong understanding of medical terminology relevant to orthodontics and dentistry
- Excellent organizational skills with the ability to multitask efficiently in a busy office setting
- Proficient in handling multi-line phone systems with professionalism and clarity
- Exceptional communication skills for interacting effectively with patients and team members
- Previous experience working in a Orthodontic/dental or medical office environment is highly preferred
- Ability to maintain confidentiality and adhere to HIPAA regulations
- Strong administrative skills including data entry, filing, and appointment management
Pay: $20.00-$28.00 per hour Expected hours: 8.0 – 16.0 per week
Benefits
- On-site parking
Application question(s):
- Previous experinece as Orthodontic/Dental receptionist