About us

Conveniently located just off Highway 400, our Dawson Dental Barrie office can be found at 165 Wellington St. West. The office is located near a bus stop and has ample free parking. Our office has been proudly serving the Barrie community and surrounding area for over 25 years. We offer a variety of dental services, including cosmetic procedures, orthodontics (including Invisalign), sedation options for anxious patients and emergency treatment.

Schedule: Full-time Monday to Thursday ; Occasional Saturdays The opportunity:

We are currently looking to hire a Patient Care Coordinator to join our busy and well-established practice. As part of the administration team, you are the face of our practice. The successful candidate will have a passion for building robust patient relationships and contributing to the ongoing oral health of their community. In this role, you will have the opportunity to work alongside and learn from a strong team of dental professionals.

Your Role

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Complete patient billing following treatment; process payment, submit insurance claims and respond to fee inquires in a professional and positive manner

About You:




- Minimum 1 year of DENTAL administration experience
- Experience with DENTRIX software
- Clinical background and experience with dental software programs considered an asset

Total Rewards + Perks Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services.

Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. We are continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted.

Job Types: Full-time, Permanent

Pay: $22.00-$28.00 per hour

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program

Ability to commute/relocate:
- Barrie, ON L4N 1L7: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Dental receptionist: 1 year (required)

Work Location: In person

📌 Patient Care Coordinator (Barrie)
🏢 Dawson Dental
📍 Barrie