Bachelor’s degree required; master’s degree in engineering or MBA preferred

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.

The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

This posting is for an existing permanent vacancy and is actively being recruited for.

Title: VP of Operations Reports To: President Job Purpose The Vice President, Operations is responsible for leading Napoleon’s manufacturing operations across Canada, Mexico, and China through a team of site and functional leaders, including the GM, Mexico; GM, China; Director, Operations Canada; and Director, Global Quality.

Reporting to the President, this role ensures the manufacturing network operates safely, efficiently, and profitably while supporting growth plans and delivering strong quality, service, and cost performance.

The VP, Operations translates sales demand, product mix, and business priorities into clear operating plans and leads the manufacturing network through a common operating system. This includes aligning plant leaders around shared goals and standards; owning KPIs, operating cadence, escalation,



and problem‑solving discipline; and ensuring consistent execution and continuous improvement across all sites.

This role also owns workforce and labour strategy across the manufacturing network, including labour planning, skills development, productivity improvement, and maintaining operational stability through demand changes and growth.

Key Responsibilities

Lead Napoleon’s manufacturing operations across Canada, Mexico, and China through site and functional leaders

Translate sales plans, demand outlook, and product mix into practical operating plans for capacity, labour, equipment, materials, and plant readiness

Own and continuously improve the manufacturing operating system across all sites, including KPIs, operating reviews, escalation processes, and disciplined problem‑solving

Drive performance across core metrics, including safety, quality, service, labour efficiency, productivity, scrap, inventory, downtime, OEE, and cost

Establish and maintain consistent operating discipline, performance management, reporting, and execution standards across sites

Lead and develop site and functional leaders to identify issues quickly, solve root causes, and sustain operational improvements

Provide strong operational leadership in partnership with Supply Chain to ensure effective S&OP; execution, material availability, schedule adherence, inventory performance, and service commitments





Oversee global quality performance and quality systems, ensuring standards are maintained, and issues are resolved thoroughly and promptly

Lead manufacturing engineering, maintenance, and process improvement efforts to improve uptime, throughput, changeover, ergonomics, and overall plant performance

Lead capital planning and CAPEX execution, ensuring investments are well justified, prioritized, delivered on time, and produce measurable operational benefits

Drive waste reduction and cost improvement initiatives across labour, scrap, rework, downtime, conversion cost, and plant overhead

Ensure recent product introductions, product changes, and volume ramps are operationally ready and executed with discipline and stability

Build leadership bench strength across operations through coaching, mentoring, and challenging leaders to raise performance and readiness

Ensure compliance with all safety, environmental, regulatory, and quality requirements

Partner with Finance on budgets, forecasts, productivity commitments, inventory management, and operational business cases

Lead operational change initiatives and performance turnarounds where required

Support the Company’s long‑term strategy by ensuring the manufacturing network can scale competitively, profitably, and consistently

Education & Experience

Bachelor’s degree required; master’s degree in engineering or MBA preferred

10+ years of manufacturing leadership experience, including managing teams

Experience leading through plant managers, general managers, or senior site leaders in a multi‑site workplace

Experience with regional or global manufacturing networks, ideally across North America an

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