Join Definity as a Team Leader in Auto Claims, leveraging your leadership skills to guide representatives in a hybrid work setting. Enhance productivity and operational quality through effective mentoring and audits. In this supervisory role at Definity, you will lead a team of Auto Claims Representatives with a focus on training, performance management, and budget oversight. If you have 3-5 years of claims experience and are keen to develop staff capabilities and drive efficiency, we want to hear from you. This dynamic position requires a blend of interpersonal, analytical, and coaching skills.

Key Responsibilities
• Supervise Auto Claims Representatives to ensure efficiency
• Conduct audits and provide performance feedback
• Train and mentor staff with technical instructions
• Manage team budget and expenses effectively
• Initiate recruitment for team vacancies

Requirements:
• 3-5 years of direct Auto claims experience
• 1-2 years of supervisory experience
• Robust organizational and negotiation skills
• Post-secondary education in relevant fields
• Bilingualism (English & French) is an asset Become a driving force in team development and operational excellence at Definity.

📌 Team Leader for Auto Claims at Definity (Richmond)
🏢 Manpower
📍 Richmond