Join us to be part of an energetic team dedicated to delivering top-tier property management services! We value proactive individuals who thrive on building positive relationships, streamlining processes, and supporting our tenants’ needs. This is an prospect to grow your career in a vibrant environment committed to excellence.

Powerhouse Management is a small, owner-led property management company in Toronto. We manage over 80 doors across Toronto and the GTA, and we are growing quickly. We are a two-founder team: Bryan handles sales, marketing, and growth, and Rohin handles operations. We are hiring our first employee to take over the day-to-day leasing and property management coordination work so we can keep growing without dropping service.

The Role

You will be the person tenants and owners talk to every day. You will handle leasing from inquiry to move-in, coordinate showings and lockboxes, respond to existing tenants, and coordinate maintenance with landlords, tenants, and contractors. You will work from your phone and computer, 80-90% remote, with in-person showings and inspections across Toronto and the GTA.

This is a coordinator role. You execute and coordinate. Rohin oversees operations and handles escalations, owner statements, accounting, and LTB matters.

What You Will Do

Leasing

- Respond to leasing inquiries quickly and professionally by phone, text, and email
- Create and update rental ads on major listing platforms
- Schedule and conduct virtual and in-person showings
- Qualify applicants, collect applications, and coordinate screening processes
- Prepare leases using our templates and coordinate signatures and move-ins
- Coordinate lockboxes, keys, and access for showings, move-ins, and contractors

Tenant and Owner Communication





- Be the first point of contact for existing tenants on day-to-day questions, requests, and issues
- Follow up on maintenance requests, coordinate with contractors, and keep tenants and landlords updated
- Document all communication, work orders, and follow-ups in Buildium (training provided)
- Escalate emergencies, disputes, and anything above your approval limit to Rohin the same day

Maintenance Coordination

- Triage maintenance requests, get quotes where needed, and schedule approved work
- Confirm completion with tenants and contractors and close the loop with landlords
- Track recurring maintenance and upcoming turnovers

Required Qualifications

- 1-3 years in leasing, property management, hospitality, high-volume customer service, or a similar fast-paced, people-first role
- Strong written and spoken communication. You write clear, professional messages and you are calm on the phone, even with frustrated tenants
- Strong multitasker. You can juggle 15 open conversations, 5 showings, and 3 maintenance jobs without dropping any of them
- Good judgment and problem solving. You know when to act, when to escalate, and how to keep everyone informed
- Reliable, organized, and detail-oriented. You document everything and follow through
- Comfortable with phones, computers, and apps. Buildium experience is a bonus, but not required
- Valid driver's licence, own insured vehicle, and clean driving record. Required for showings and inspections
- Based in Toronto,



Etobicoke, Mississauga, Oakville, or Brampton, with strong knowledge of local neighbourhoods
- Available Mon-Fri, 9-5 core hours, with evening and weekend showings by rotation (with time in lieu)

Bonus Qualifications

- Experience with Buildium property management software
- Experience creating leases or working with the Ontario Standard Lease
- Experience coordinating contractors and basic home maintenance skills/literacy
- Experience with AI implementation to streamline leasing and management processes

What We Offer

- $50,000 - $55,000 per year, based on experience
- $200 per completed lease (paid on move-in)
- Mileage reimbursed at the CRA rate (per km)
- 2 weeks paid vacation
- Company phone and laptop provided
- Training in Buildium, leasing, and our processes, plus direct mentoring from Rohin and Bryan
- Real growth path: strong performance can grow into Property Manager position as we grow from 80 to 200+ doors
- Small team, direct impact, no corporate layers

How to Apply Send your resume and a short note (4-6 sentences) on why this role fits you to [email protected]

Please include

1. Your availability and whether you have a vehicle and valid licence
2. Your experience with leasing, tenant communication, or maintenance coordination
3. One example of a difficult tenant or customer situation you handled well

Our hiring process includes a short practical exercise, online personality test, followed by an interview and reference checks. Pay: $50,000.00-$55,000.00 per year

Benefits

- Mileage reimbursement
- Work from home

Experience:
- Direct Customer Service: 1 year (required)

Licence/Certification:
- Ontario Driver's Licence (required)

Work Location: Remote

📌 Property Management Coordinator (Greater Toronto Area)
🏢 Powerhouse Management
📍 Greater Toronto Area