We are seeking a dynamic and detail-oriented Recall Receptionist to join our vibrant dental practice team! In this vital role, you will be the friendly face and organized voice that keeps our patient recall system running smoothly. Your energetic approach will ensure patients are reminded of upcoming appointments, assist with scheduling, and provide exceptional front desk support.
If you thrive in a fast-paced workplace and love helping others, this position offers an exciting opportunity to make a positive impact every day!
Responsibilities
- Manage the patient recall system efficiently, sending appointment reminders via phone, email, or text.
- Answer multi-line phone systems promptly and professionally, directing calls to appropriate team members.
- Schedule, reschedule, and confirm patient appointments while maintaining accurate electronic medical records using dental software such as power practice
- Greet patients warmly upon arrival, verify insurance details, and update medical and dental histories in electronic records.
- Assist with front desk duties including check-in/check-out procedures, billing inquiries, and handling patient inquiries with enthusiasm.
- Maintain organized office operations by managing appointment books and ensuring all patient information is current and accurate.
- Support the dental team by coordinating with clinical staff to ensure smooth patient flow throughout the day.
Skills
- Proficiency with dental practice management software such as Dentrix or Epic is highly desirable.
- Strong knowledge of medical terminology relevant to dental and medical offices.
- Experience working in a dental or medical office environment, especially in front desk or administrative roles.
- Excellent communication skills for handling multi-line phone systems and providing exceptional customer service.
- Familiarity with electronic medical records (EMRs) and office procedures to ensure compliance and efficiency.
- Ability to multitask effectively in a busy office setting while maintaining attention to detail.
- Previous experience with office equipment and administrative tasks in healthcare settings is a plus.
Join us as a Recall Receptionist and become an essential part of a dedicated team committed to delivering outstanding patient care! Your energetic attitude combined with your organizational skills will help us create a welcoming environment where patients feel valued from their first call to their final visit. Pay: $16.00-$17.00 per hour