Job Overview

We are seeking an energetic and detail-oriented Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will contribute significantly to creating a professional and friendly environment for clients, visitors, and team members alike.

This paid position offers an exciting opportunity to develop your clerical and customer support skills within a agile workplace.

Duties

Greet and instruct patients

Make/schedule appointments both online and on phone

Manage and update patient records

Manage insurance claims and processing

Use Jane app for booking and organizing all clinical information

Take and receive payments from patients

General cleaning of clinic, laundry from therapists

Good communication with therapists to ensure proper scheduling

Keep inventory records of medical supplies and office supplies

Order and receive clinic supplies





Manage clinic email and mail

Maintain and promote strict confidentiality within clinic

Qualifications

Medical office experience an asset

Knowledge of online booking systems – Jane app preferred

Experience processing insurance claims

Microsoft suite experience

Friendly, approachable

Strong interpersonal and organizational skills

Able to multitask

Able to properly schedule patients

Strong computer skills

Strong communication skills

Flexible

Self-motivated

Team player

Join us as a Receptionist where your positive energy and organizational expertise will help create an efficient, welcoming atmosphere for everyone who walks through our doors. We value your contributions and are committed to supporting your professional growth within a vibrant team environment.

Pay: $18.00-$20.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Receptionist (Grande Prairie)
🏢 Progressive Physiotherapy
📍 Grande Prairie