Become an essential part of Semona as a remote Client Care Coordinator focused on providing a smooth experience for clients and clinicians in Toronto. Manage bookings, respond to inquiries, and support daily administrative tasks.

Semona is seeking a friendly and reliable Client Care Coordinator to work part-time remotely. This role is ideal for someone who thrives in a supportive environment, managing schedules, inquiries, and administrative workflows. Your expertise in various tools will be key to ensuring client satisfaction and organizational success.

Key Responsibilities

- Manage scheduling and cancellations via Jane App
- Respond professionally to client emails and calls
- Assist clients with onboarding forms and processes
- Support billing and payment management tasks
- Communicate updates with clinicians effectively

Requirements:
- Robust organizational and time management abilities
- Ability to work independently in a remote setting
- High attention to detail in all tasks
- Familiarity with Outlook, Zoom, Canva, and Jane App
- Commitment to neurodiversity-affirming practices

Bring your Type A organizational skills and empathy to create a welcoming atmosphere at Semona.

📌 Remote Client Care Coordinator in Toronto
🏢 Letstokslp
📍 Toronto