Manulife is seeking a Senior Manager, Service Model Transformation to advance the FutureChoice service model as programs and journeys evolve. This senior individual contributor operates independently, influences across functions, and translates iterations into clear operational priorities.
The role will assess requirements to operationalize the model, drive prioritized actions toward the target state, and build solid relationships with Retirement and business teams.
📌 Senior Service Model Transformation Lead (Canada)
🏢 Manulife
📍 Canada
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