The Role

Under the direction of Management, the Resident Services (Food Services) Team Member plays an integral and valuable role in the day-to-day operations at The Maples. They are key to the residents' wellbeing by providing meals, snacks, beverages, and standby assistance. You will serve as a positive role model and represent The Maples in a positive, efficient, skilled, and confidential manner.

Responsibilities

- Establish and maintain working relationships and perform all work in keeping with the Mission and Values of Maples Retirement Living.
- Promote and maintain the safety of staff, residents, and visitors as a priority.
- Demonstrate understanding of residents' rights and confidentiality.
- Maintain awareness of dietary needs of each resident.
- Communicate changes in resident health status to team members and management.
- Ensure guest needs are met.
- Assist in food preparation as needed.
- Serve meals politely and professionally.
- Assist residents with feeding or food preparation as directed.
- Ensure resident orders are placed as directed.
- Be aware of food allergies and sensitivities.
- Clean, clear, and set tables promptly.
- Provide bar services and uphold NS liquor laws
- Clean and rack dishes and cutlery.
- Vacuum and clean dining room after meal service.
- Sweep, mop, and wash floors.
- Clean windows, walls, and ceilings as needed.




- Perform additional duties as required.

Requirements

- High school/GED completion or prior experience in a similar role.
- Experience in commercial restaurant/food service is an asset.
- Nova Scotia Responsible Alcohol Service Certification

- Food Safety Certification
- Ability to work flexible shifts including days, evenings, weekends, holidays, and nights.
- Previous experience working with seniors is an asset.

Daily Skills

- Reliable and punctual.
- Excellent communication skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Good personal hygiene and neatness.
- Current CPR & First Aid Certificate required; training provided by The Maples.

Safety Considerations

- Wear required PPE including non-slip shoes and uniforms.
- Report accidents/incidents immediately.
- Report unsafe conditions or equipment immediately.
- Comply with infection control procedures and policies.
- Participate in fire safety and emergency exercises.
- Follow warm-up and stretching practices before shifts.
- Moderate physical activity with lifting up to 50 lbs occasionally and prolonged standing/walking.
- Exposure to dining room and equipment noise; occasional outdoor duties.

📌 RESIDENT SERVICES (FOOD AND BAR SERVICES) (Antigonish)
🏢 Maples Retirement Living
📍 Antigonish