AutoShack at Rona+

Wage: $33 to $35 per Hour+ Monthly Commission

Job Type: Full-time

AutoShack is hiring a Retail Store Manager for one of our AutoShack at Rona+ locations.

This is a hands-on leadership role for someone who wants to take ownership of a store, build a strong team, and deliver consistent results. You will lead from the floor, set the standard for execution, and be responsible for day-to-day store performance.

This position is best suited for an experienced retail leader looking for a stable, long-term role with the opportunity to grow through performance, leadership, and sustained success.

What You’ll Do

This role is approximately 65% customer service, sales leadership, and team engagement and 35% inventory, operations, and store control.

Customer Service, Sales & Team Leadership (65%)

- Lead customer interactions in-store and over the phone
- Set the standard for customer service, product knowledge, and sales execution
- Coach and develop Assistant Managers and Associates
- Drive results across sales, warranty attachment, customer satisfaction, and return rate control
- Handle escalated customer issues professionally and decisively
- Maintain a visible leadership presence on the sales floor

Inventory, Operations & Store Control (35%)

- Oversee inventory accuracy, stock organization, and receiving
- Ensure timely processing of returns, transfers, and stock orders
- Maintain a clean, organized, and operationally sound store
- Monitor processes to reduce errors, returns, and inefficiencies
- Manage labour and payroll discipline within target
- Ensure company policies, procedures, and safety standards are followed

What We’re Looking For

- 5+ years of retail management experience
- Strong leadership, coaching, and accountability skills
- Experience managing store-level performance and operational standards
- Hands-on leader who leads from the floor, not from the office
- Organized, reliable, and comfortable operating independently
- Comfortable in a structured,



performance-driven environment
- Looking for a stable, long-term store leadership role

Assets

- Experience in a multi-location retail environment
- Experience in high-volume retail
- Automotive or parts-related experience

Compensation This position includes a base salary plus monthly commission.

Managers participate in the monthly commission plan based on key store performance metrics, including:

- Average Order Value
- Extended Warranty Sales
- Return Rate
- Calls Answered / Declined
- Customer Satisfaction
- Inventory Compliance
- Store Sales Target Performance
- Payroll Efficiency

Monthly commission typically ranges from approximately $300 to $500 on the low end, with strong-performing stores capable of generating $2,700+ per month.

Requirements

- Full-time availability, including weekends
- Reliable transportation and a reasonable commute to the posted location
- Ability to stand for extended periods
- Ability to lift up to 40 lbs

About AutoShack AutoShack is a Canadian automotive parts retailer building a disciplined retail network through our AutoShack at Rona+ locations.

We are focused on strong store execution, stable operations, and developing leaders who can build successful teams and deliver results consistently.

Hiring Process

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Pay: $33.00-$35.00 per hour

Expected hours: 40.0 – 44.0 per week

Advantages

- Dental care
- Life insurance
- On-site parking
- Vision care

Education:
- Secondary School (preferred)

Experience:
- Retail management: 5 years (required)
- Retail sales: 7 years (required)
- Leadership: 5 years (preferred)
- Customer service: 7 years (preferred)

Language:
- English (required)

Licence/Certification:
- Driving Licence (preferred)

Location:
- Toronto, ON (preferred)

Willingness to travel:
- 25% (preferred)

Work Location: In person

📌 Retail Sales Manager (Toronto)
🏢 AutoShack.com
📍 Toronto