AutoShack at Rona+

Wage: $33 to $35 per Hour+ Monthly Commission

Job Type: Full-time

AutoShack is hiring a Retail Store Manager for one of our AutoShack at Rona+ locations.

This is a hands-on leadership role for someone who wants to take ownership of a store, build a strong team, and deliver consistent results. You will lead from the floor, set the standard for execution, and be responsible for day-to-day store performance.

This position is best suited for an experienced retail leader looking for a stable, long-term role with the opportunity to grow through performance, leadership, and sustained success.

What You’ll Do

This role is approximately 65% customer service, sales leadership, and team engagement and 35% inventory, operations, and store control.

Customer Service, Sales & Team Leadership (65%)

- Lead customer interactions in-store and over the phone
- Set the standard for customer service, product knowledge, and sales execution
- Coach and develop Assistant Managers and Associates
- Drive results across sales, warranty attachment, customer satisfaction, and return rate control
- Handle escalated customer issues professionally and decisively
- Maintain a visible leadership presence on the sales floor

Inventory, Operations & Store Control (35%)

- Oversee inventory accuracy, stock organization, and receiving
- Ensure timely processing of returns, transfers, and stock orders
- Maintain a clean, organized, and operationally sound store
- Monitor processes to reduce errors, returns, and inefficiencies
- Manage labour and payroll discipline within target
- Ensure company policies, procedures, and safety standards are followed

What We’re Looking For

- 5+ years of retail management experience
- Strong leadership,



coaching, and accountability skills
- Experience managing store-level performance and operational standards
- Hands-on leader who leads from the floor, not from the office
- Organized, reliable, and comfortable operating independently
- Comfortable in a structured, performance-driven environment
- Looking for a stable, long-term store leadership role

Assets

- Experience in a multi-location retail environment
- Experience in high-volume retail
- Automotive or parts-related experience

Compensation This position includes a base salary plus monthly commission.

Managers participate in the monthly commission plan based on key store performance metrics, including:

- Average Order Value
- Extended Warranty Sales
- Return Rate
- Calls Answered / Declined
- Customer Satisfaction
- Inventory Compliance
- Store Sales Target Performance
- Payroll Efficiency

Monthly commission typically ranges from approximately $300 to $500 on the low end, with strong-performing stores capable of generating $2,700+ per month.

Requirements

- Full-time availability, including weekends
- Reliable transportation and a reasonable commute to the posted location
- Ability to stand for extended periods
- Ability to lift up to 40 lbs





About AutoShack AutoShack is a Canadian automotive parts retailer building a disciplined retail network through our AutoShack at Rona+ locations.

We are focused on strong store execution, stable operations, and developing leaders who can build successful teams and deliver results consistently.

Hiring Process

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Pay: $33.00-$35.00 per hour

Expected hours: 38.0 – 44.0 per week

Benefits

- Dental care
- On-site parking
- Vision care

Application question(s):
- Available Weekends?
- This is a physically demanding, hands-on position — not a desk-based or light-duty retail role. Employees are on their feet for most of the shift and regularly stand, walk, bend, reach, climb rolling stairs, stock shelves, receive and put away inventory, retrieve customer orders, and assist with carry-outs. AutoShack parts can be heavy and bulky, and employees routinely lift, carry, and move individual items or multiple boxes up to 40 lbs throughout the day. Candidates must be comfortable performing these duties safely and consistently in a fast-paced retail setting. If you are looking for a low-physical-demand role, this position is not a good fit.

Education:
- Secondary School (preferred)

Experience:
- Retail management: 3 years (required)
- Retail sales: 5 years (required)
- Customer service: 5 years (required)

Licence/Certification:
- Driving Licence (preferred)

Location:
- Toronto, ON (preferred)

Willingness to travel:
- 25% (required)

Work Location: In person

📌 Retail Store Manager (Toronto)
🏢 AutoShack.com
📍 Toronto