Job Duties

· Efficiently cleans assigned number of rooms per day keeping within departmental standards.

· Ensures all assigned service areas are clean and tidy at all times including disposing of all rubbish appropriately.

· Ensures all assigned areas are kept clean, safe and hygienic.

· Ensures additional cleaning programs are undertaken as directed and to the performance standards required.

· Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift.

· Ensures housekeeping trolleys are neat and tidy at all times.

· Advises Supervisor/Manager of any stock shortages, therefore minimizing delays in servicing rooms.

· Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner.

· Takes personal responsibility to ensure maximum guest satisfaction at all times.

· Places all soiled linen in appropriate storeroom as soon as removed from guest room.

· Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift.

· Secures guest rooms, ensuring all doors and windows are closed when room clean is complete.

· Completes start and finish times for each room cleaned on worksheet.

· Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk and ensure a high level of guest satisfaction at all times.

· Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times.

· Ensures grooming, hygiene and safety procedures are maintained according to Policy and procedures.





· Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures.

· Promotes and encourages a strong team work ethic.

· Attends departmental briefings, training, meetings etc. as directed by the Supervisor/Manager ensuring all relevant information is passed on.

· Reports any unusual or suspicious persons/activities happening in the area of security to the manager, therefore looking after the welfare and safety of both staff and guests.

· Strips and remakes beds with Fresh Linen in every room

· Empties wastebaskets and recycling

· Wipes all window sills, doors, and walls when needed, as well as light switches

· Vacuums every room. spot cleaning stains

· Dusts all furniture and fixtures – including headboard, lamps, and desk mirror.

· Reports any maintenance issues including burned out light bulbs

· Puts stationary in folder along with pens and places in desk drawer

· Make sure both telephone books are stored underneath night stand as well as internet cable (neatly tied up) in desk drawer

· Wipes mirrors and all vanity fixtures down in bathroom

· Checks heating and air condition thermostat

· Makes sure alarm clock is not set for alarm

· Check under bed, drawers, and closet for left behind articles and or trash.

· Changes mattress pads, blankets,



or bedspreads when needed

· Cleans and Sanitizes toilet – and around toilet/behind toilet – sanitizes showers and or tubs – removes all mildew and soap scum

· Wipes down shower curtain – replaces when needed

· Cleans sink and fixtures

· Removes all hair from bathroom floor as well as cleans bathroom floor with cleaning agent

· Restocks all terry, soap, glasses, comment cards, coffee and other room amenities

· Clean coffee pots when needed, - ensures pots are plugged in

· Vacuums hallways as directed

· Responsible for neatness and organization of housekeeping areas

· Responsible for replacing and reporting missing items in room such as remote control, do not disturb sign, and luggage racks etc.

· Remove trash to service area and place in trash can provided

· All dirty dishes or glassed need to be placed in bus tub in service areas

· Clean and sanitize phones – make sure the card on the phone is in valuable shape – replace if needed

· Arrange furniture following use by guests

· Deliver and retrieve items on loan to guests e.g. iron and ironing boards

· Ensure security of guest rooms and privacy of guests

· Perform rotation cleaning duties (e.g. steam clean carpets) as required

· Performs other duties as required

Job Types: Full-time, Part-time, Permanent, Casual

Pay: From $18.00 per hour

Benefits

- Dental care
- Extended health care
- On-site gym
- On-site parking

Ability to commute/relocate:
- Yellowknife, NT: reliably commute or plan to relocate before starting work (required)

Experience:
- Cleaning: 1 year (preferred)

Work Location: In person

📌 Room Attendant/Housekeeping (Yellowknife)
🏢 Stanton Suites Hotel Yellowknife
📍 Yellowknife