Lead operational excellence at Niagara Airbus as an Operations Manager in Niagara Falls, ON. This full-time role focuses on improving service delivery and managing team performance. As the Operations Manager, you will oversee daily operational activities at Niagara Airbus, a part of CAA Niagara since 2022. Your leadership will drive efficient 24/7 transportation solutions, enhance customer experiences, and improve processes. This position requires excellent communication and organizational skills to manage scheduling and staffing effectively while resolving operational challenges.

Key Responsibilities
• Oversee daily operations for timely service delivery
• Lead and mentor staff to foster high performance




• Develop and maintain effective schedules for 24/7 operations
• Address operational issues including customer concerns
• Monitor performance and recommend process improvements

Requirements:
• 2–3 years of experience in operations or logistics
• Proven leadership in a customer-focused environment
• Solid decision-making and problem-solving skills
• Proficiency in scheduling software and Microsoft Office
• Valid Class F license or willingness to obtain Drive operational success and elevate service quality at Niagara Airbus

📌 Operations Manager at Niagara Airbus (Canada)
🏢 CAA Niagara
📍 Canada