Drive customer-centric strategies with Canadian Tire Corporation as a Senior Consultant in Customer Performance. Utilize analytics to deliver insights and enhance decision-making for high-level initiatives. As a Senior Consultant, you will focus on performance measurement and customer storytelling. This role requires partnering with cross-functional teams to evaluate performance metrics across customer loyalty, market, and brand. Use data analysis to unveil strategic opportunities, ensuring your recommendations are actionable and impactful.

Key Responsibilities
• Develop monthly and quarterly customer performance dashboards
• Craft compelling customer narratives from KPI results
• Monitor and analyze customer engagement and loyalty metrics




• Provide insights for senior leadership decision-making
• Act as an advisor on customer performance frameworks

Requirements:
• 5+ years in analytics or customer insights roles
• Solid analytical and problem-solving skills
• Proficiency in Excel, Power BI, and SQL
• Experience in performance measurement and reporting
• Excellent communication and presentation abilities Leverage your experience in analytics and strategic insights to shape customer performance at CTC.

📌 Customer Performance Consultant at CTC (Canada)
🏢 Canadiantirecorporation
📍 Canada