Manulife in Montreal, QC, seeks an experienced Mortgage Loyalty administrative specialist to respond to complex cases from intake to resolution. You will apply mortgage-process knowledge and risk awareness to resolve issues across multiple workflows or systems.
You will collaborate with Loyalty specialists, technology teams, and operations to address root causes, support quality reviews, and develop procedures and training materials.
📌 Bilingual Mortgage Loyalty Specialist: Process Expert (Montreal)
🏢 Manulife
📍 Montreal
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