Elevate client satisfaction as Associate Director of Client Services at Kobie, a leader in loyalty solutions. Enjoy a remote-first setting while driving impactful loyalty programs for top retail brands. At Kobie, we’re seeking an Associate Director to lead the client and internal partnerships across retail accounts. With 8 to 10 years in marketing or customer loyalty, you will leverage your strategic vision to enhance client engagement and satisfaction. This role requires strong analytical skills paired with hands-on execution to optimize loyalty strategies and drive measurable results.

Key Responsibilities
• Manage day-to-day client relationships and meetings
• Develop program strategies based on customer data




• Launch and define seasonal and promotional campaigns
• Anticipate issues and drive resolutions proactively
• Identify growth opportunities and build roadmaps

Requirements:
• 8-10 years in marketing, CRM, or loyalty roles
• Bachelor's degree in marketing or related field
• Proficient in CRM and loyalty platforms
• Proven analytical and leadership abilities
• Willingness to travel up to 15% Drive loyalty and client success at Kobie, where innovation meets customer engagement.

📌 Associate Director of Client Services (Montreal)
🏢 Kobie Marketing
📍 Montreal