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Base pay range

CA$40,000.00/yr - CA$45,000.00/yr

OPENING FROM ACCOUNT MANAGER - INF (L1-L2)

French version will follow

We are Dulcedo

What sets Dulcedo apart is that, for us, this business is not a numbers game. We are a full-service talent management agency dedicated to building lasting brands around our creators. We promote process, structure, and sustainable growth, all within an extremely team-oriented setup where everyone shares the same goal: delivering white-glove service to the talents we represent and the brands who want to partner with them. Our focus goes beyond short-term wins, it’s about fostering meaningful careers, elevating creative voices, and creating long-term value for both talents and partners alike.

As the largest multidisciplinary talent management group in Canada, and a leading force across North America, Dulcedo represents and manages the international careers of over 500 models, hundreds of Olympic and professional athletes, and top-tier digital influencers, content creators, and streamers. With offices in Montreal and Toronto, and a network that extends worldwide, we’ve grown from a high-profile modeling agency into a powerhouse that spans all spheres of entertainment.

Dulcedo is, above all, a community of incredible individuals who ‘work hard but play harder.’ Our team is united, welcoming, and inclusive, with a company culture that remains a top priority for us. Proudly certified as a Great Place to Work for 3 years in a row,



our mission is to continue empowering our employees by providing an environment where work feels motivating, fun, and, most importantly, meaningful.

The Opportunity

We're looking for an Account Manager to elevate our legacy of white-glove service and set new standards for client relationships. In this role, you'll manage relationships with clients, talents, and Dulcedo team members, shaping distinctive brand identities and sophisticated digital strategies that empower our talents to excel in their careers and personal brand development. This position is a unique blend of client relationship management, project oversight, strategic development, and social media expertise. To succeed, you must possess exceptional client communication and organizational skills, along with a deep passion for the creator economy.

Expectations

- Oversee and execute negotiated partnerships from start to finish, ensuring all contractual terms are met and project milestones are achieved as planned
- Maintain continuous engagement with talents and brands throughout and beyond collaborations, offering support and guidance to enhance and nurture relationships
- Track performance by evaluating key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to inform future strategies




- Collaborate with talents and Dulcedo employees throughout and beyond collaborations to ensure each talent maintains a consistent, and impactful social media presence
- Develop content strategies and concept ideas, leveraging analytics and social media trends to maintain high engagement rates and ensure content effectiveness
- Actively participate in talents’ agency experience by engaging in their onboarding, quarterly planning, and other key activities
- Assist in the day-to-day management of talents by providing planning support to help organize their activities and ensure their success
- Manage inbound PR requests, handle interview requests, respond to mailers, and process event invitations
- Contribute to outbound strategies, including talent sourcing, outreach, interview pitching, talent gifting, event responses, and new brand pitch calls
- Attend on-site production days and talent events, providing on-site support to guarantee successful collaborations
- Leverage the right tools and information channels to stay on top of industry trends in order to serve as a valuable resource to the team

Profile

- At least 1 year of experience working in influencer marketing or PR, either in-house or within an agency
- Proven experience in communicating directly with both talents and corporate clients
- Excellent interpersonal skills with a natural talent for building and maintaining strong relationships
- Strong mediation abilities with experience in negotiating, resolving conflicts, and managing expectations
- High organizational skills with a proven track record in task management, handling details, meeting multiple deadlines, following p

📌 Account Manager (Montreal)
🏢 DULCEDO Management
📍 Montreal