We're hiring a Robot Deployment Engineer to receive, configure, deploy and support our fleet of commercial service robots, from Gausium, AgiBot, Unitree, Keenon, and others. Wrangling robots: You'll get robots out of the crate and working for demos, pilots and long-term customer deployments. Developing Our Systems: When the fleet doesn't need you, you'll build our fleet management software. Under the direction of our Technical Director you will employ AI-assisted (agentic) coding practices using VS Code inside Dockerized dev containers with source control on GitHub. This role suits someone who is equally comfortable with an Allen wrench, Wi-Fi access points, and pull requests.

What you'll do
Robot Deployment Operations (primary) •⁠ ⁠Receive and inspect new robots on arrival: unbox, check for shipping damage, verify serial numbers and accessories, and log each unit into inventory. •⁠ ⁠Commission robots: update firmware, register devices with vendor apps and cloud portals, calibrate sensors, and build or import site maps. •⁠ ⁠Configure and deploy robots for demos, pilots and long-term customer sites, including routes, schedules, charging docks, elevator or door integrations, and safety zones. •⁠ ⁠Troubleshoot hardware, software and connectivity faults on site and remotely; work with vendor support to resolve issues and arrange RMAs. •⁠ ⁠Set up local networks for robots: wired and Wi-Fi, with a gateway, DHCP, static reservations and basic firewall rules. •⁠ ⁠Perform preventive maintenance: batteries, brushes, filters, wheels, consumables and cleaning.



•⁠ ⁠Train customer staff on day-to-day operation and basic recovery. •⁠ ⁠Write and maintain deployment checklists, site surveys and runbooks. Fleet software development (when robot operations demand is low) •⁠ ⁠Build and improve our fleet management software using agentic coding tools in VS Code. •⁠ ⁠Work inside Dockerized development containers and keep dev environments reproducible. •⁠ ⁠Use GitHub for branching, pull requests, and code review. •⁠ ⁠Write integrations and scripts against vendor robot APIs and SDKs for monitoring, task dispatch and telemetry. •⁠ ⁠Turn field experience into feature lists, bug reports and tooling that make the next deployment faster and more capable. What you bring •⁠ ⁠Diploma or degree in mechatronics, electronics, computer engineering or a related field, or equivalent experience. •⁠ ⁠Demonstratable experience deploying, maintaining or troubleshooting robots, automation equipment or similar electromechanical systems. •⁠ ⁠Comfort in communicating with and servicing commercial clients. •⁠ ⁠⁠Exceptional delivery of professional, customer-facing demonstrations.



•⁠ ⁠⁠Ability to learn current platforms quickly from vendor documentation. •⁠ ⁠Intermediate networking knowledge: IP addressing and subnets, DHCP, DNS, gateways and routing basics, Wi-Fi setup (SSIDs, bands, WPA2 / WPA3), and the ability to stand up a small wired and wireless network from scratch. •⁠ ⁠Software development experience. Working with VS Code, Docker and dev containers, and Git / GitHub workflows (branches, pull requests, reviews). •⁠ ⁠Strong competence using AI coding assistants or agents to write, debug and refactor code, with the judgment to review and test what they produce. •⁠ ⁠Comfort on the Linux command line, including SSH, logs and basic scripting. •⁠ ⁠Methodical troubleshooting habits and clear written documentation. •⁠ ⁠A passion for making robots useful to humans. Nice to have •⁠ ⁠Direct experience with robots. •⁠ ⁠Familiarity with ROS / ROS 2, SLAM and mapping, or robot navigation concepts. •⁠ ⁠Python, TypeScript or Go experience. •⁠ ⁠Exposure to MQTT, WebSockets or other robot and IoT protocols. Working conditions •⁠ ⁠Hybrid work environment: split between home, customer sites and office. •⁠ ⁠Travel (mostly local) to customer sites for assessment, pilots and deployments. •⁠ ⁠Able to properly lift and move up to 25 kg (55 lb) without assistance. •⁠ ⁠Occasional early, evening or weekend work to deploy at customer sites outside their business hours. •⁠ ⁠Valid driver's licence and access to reliable transportation preferred.

📌 Robot Deployment Engineer (Vancouver)
🏢 NorBot
📍 Vancouver