Production Support Engineer (Toronto)

Production Support Engineer (Toronto)

21 Oct
|
Virtusa
|
Toronto

21 Oct

Virtusa

Toronto

Job Requirements Production Support Engineer

Location:
PCS CA~TORONTO Years of

Experience:
7-10 Years Job Summary: We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS, Azure) and DevOps practices to manage, monitor, and support our critical business applications. Responsibilities
• Provide L2 support for applications hosted on AWS/Azure platforms.
• Monitor infrastructure using cloud-native and third-party monitoring tools.
• Troubleshoot application and infrastructure issues related to CI/CD pipelines and cloud deployments.
• Automate routine operational tasks using Python, Shell scripting, and Power Automate. Maintain and support BI tools such as Power BI and Cognos.




• Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures. Mandatory Skills
• Expert-level proficiency in AWS/Azure platform.
• Troubleshoot issues related to CI/CD pipelines and cloud deployments.
• Hands-on knowledge of Python, Shell scripting, and Power Automate.
• Maintain and support BI tools such as Power BI and Cognos.
• Solid knowledge of AWS and/or Azure. Preferred Skills
• Familiarity with Git, CI/CD pipelines, and GitHub Copilot.
• Exposure to AI/ML or Gen AI.
• Familiarity with Cloudera and Axiom.
• ITIL Certification or Incident/Problem Management exposure. Deal Breaker Skill: Terraform Work Experience 1015years

📌 Production Support Engineer (Toronto)
🏢 Virtusa
📍 Toronto

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