21 Oct
|
ERP-One
|
Canada
ERP-One is recruiting for a Project Coordinator. This is a remote role for candidates based in and eligible to work in Canada. We have a camera-on culture for virtual meetings, with occasional travel for in-person team building.
About Us
Since 2004, ERP-One has been a trusted cloud and ERP solution provider, helping businesses modernize, optimize, and manage their enterprise systems. Our team pairs deep technical expertise with a real understanding of each client’s business, and that combination has built client relationships that last for years. Our people are at the heart of everything we deliver, and our culture is built on our shared core values:
• Positive & Balanced means we choose to approach challenges and setbacks with optimism and resilience. We embrace work/life balance and do not encourage workaholics.
• Caring & Genuine is about demonstrating empathy, compassion, and concern in personal and professional relationships. It’s also about being collaborative, pitching in, and taking pride in what we do.
• Do The Right Thing means that we adhere to a strong set of ethical principles. We are fair, honest, act with integrity, and build trusting relationships.
• Pursues Better means that we are always striving for ongoing improvement. We seek to go beyond positive enough and we are always learning and improving. We hire, retain, reward, and recognize our teammates based on these core values, so it is important that you share these values to be a successful part of our team.
About the role
The Project Coordinator reports to the Director of Delivery Operations, and their responsibilities include providing delivery oversight for ERP-One projects, managing budgets, schedules, and tasks, coordinating team members, and ensuring effective communication. The role will also provide the opportunity for broader project management on smaller projects.
Key Responsibilities
Project Coordination
• Set up projects and manage budget, schedule, scope, deliverables, and forecasting.
• Partner with the Delivery Manager to plan and manage project resources throughout the project lifecycle.
• Review and approve client work and time entries.
• Oversee the managed services ticket queue.
• Monitor scope creep and escalate issues with the Client Success Manager.
• Lead project team members, setting clear expectations for milestones and deliverables.
• Onboard current clients and coordinate client access for ERP-One resources.
• Serve as the primary point of contact for clients and the delivery team, manage project communications and escalations, and lead recurring client meetings.
• Maintain project management standards with the Senior Project Manager and work with the team to identify and implement operational improvements. Reporting
• Report project updates to internal and external stakeholders weekly and monthly.
• Oversee Managed Services Quarterly (MSQ) and Service Level Agreement (SLA) reports.
• Track and report on managed services KPIs. Sales support:
• Identify potential needs and project opportunities from clients.
• Collaborate with the sales team to outline client needs and expected contributions to support the RFP and SOW process.
• Stay current on the latest developments in Oracle JD Edwards EnterpriseOne and related/partner technologies. What You Bring
• Minimum of 3 years’ experience in a service delivery, project coordinator, or operations lead role.
• Minimum 3 years’ experience implementing, upgrading, and supporting JD Edwards projects.
• Relevant post-secondary education in project management, accounting, supply chain, business, computer science, or related fields.
• Project Management Professional (PMP) Certification is an asset.
• Excellent interpersonal, communication, and collaboration skills, with the ability to work remotely while staying engaged with team members and clients.
• Strong problem-solving and critical-thinking skills, with a proactive, adaptable approach to client needs and the ability to make informed decisions quickly.
• Superior organizational and time management skills, with the ability to work independently, manage multiple concurrent tasks, and meet tight timelines.
• Methodical approach to work, with a strong focus on accuracy and quality.
• Exceptional data analysis skills,
with deep experience in Excel and Power BI and solid working knowledge of Microsoft 365 (Word, PowerPoint, SharePoint). Working Conditions
• A private, secure workspace and reliable high-speed internet is required.
• Extended periods of sitting or standing at a computer, with frequent keyboard and mouse use and sustained screen focus.
• Deadline-driven work that requires sustained focus and can be moderately stressful at times.
• Ad hoc off-hours escalation support. Rewards
• Expected base salary range $75,000-$100,000 CAD dependent on candidates’ qualifications
• Eligibility for our profit-sharing program
• Fully remote, Canada-based role
• Group health, dental, telemedicine, and health spending benefits.
• $500 one-time technology and ergonomics allowance when you join
• $120 monthly technology and ergonomics allowance for permanent employees Recruitment Process Fine Print
• This job posting will remain open until it is filled, or enough applications are received. There is a total of one position available.
• To apply, submit your resume through LinkedIn and complete the screening questions. We would love to see your experience in your own words, so please keep AI use to a minimum.
• Position title and level are flexible and will be finalized based on the background of the successful applicant.
• Depending on the nature of the role you are applying for, and the province or state in which you live, your employment may be conditional on the provision of a clear criminal record check prior to the issuance of any job offer.
• ERP-One is committed to an inclusive, accessible hiring process. Reach out if you need accommodation at any stage of the recruitment process.
• All interviewed candidates will be notified of the status of their application within 45 days of their last interview.
• We use screening questions on LinkedIn, and artificial intelligence (AI) tools may be used to help screen, assess, or select applicants. Final hiring decisions are made by our team.
• By applying, you confirm that the information in your application is true and complete. Any misrepresentation or omission may result in disqualification or, if discovered after hire, termination of employment.
• We thank all applicants for their interest in ERP-One Consulting. Only candidates who meet the qualifications will be contacted.
📌 Project Coordinator (Canada)
🏢 ERP-One
📍 Canada