Valley Auto Repair

Service Coordinator – Customer Service & Administration

Full-Time Position Description

Position Overview

Valley Auto Repair is seeking a motivated, friendly, and organized Service Coordinator to join our growing team.

This position combines entry-level Service Advisor responsibilities with administrative duties to support the daily operations of our busy automotive repair facility.

The ideal candidate will have robust communication and organizational skills, excellent attention to detail, and the ability to multitask in a fast-paced environment. Previous automotive experience is an asset but not required.

Responsibilities

Customer Service & Service Advisor Support

- Greet customers professionally and respond to phone calls, emails, and inquiries.
- Schedule service appointments, reminders, and follow-up calls.
- Assist Service Advisors with preparing and maintaining repair orders, estimates, and customer authorizations.
- Communicate service updates, repair timelines, and basic recommendations to customers.
- Coordinate vehicle drop-offs, pick-ups, and customer transportation.
- Prepare invoices, process payments, and maintain accurate customer service records.
- Collaborate with Service Advisors, technicians, and management to support efficient daily operations.

Administrative & Office Support

- Perform general administrative duties, including data entry, filing, scanning, and document management.
- Maintain accurate customer records, service histories, and office documentation.
- Assist with accounts receivable, invoicing, and payment processing.
- Support parts sourcing, ordering, receiving, and inventory coordination.




- Maintain appointment schedules and assist with daily workflow organization.
- Complete opening and closing duties and maintain an organized office environment.
- Provide additional administrative support to management as required.

Qualifications
- Previous customer service, reception, or administrative experience.
- Automotive knowledge or service department experience considered an asset.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize, and work efficiently under pressure.
- Strong computer skills and willingness to learn new software.
- Positive attitude, strong work ethic, and ability to take initiative.
- Ability to work independently and as part of a team.
- Reliable, punctual, and professional.
- Valid driver's licence required.

What We Offer
- Competitive wages based on experience and qualifications.
- Full Time, stable employment
- Supportive team environment.
- Ongoing training and career growth opportunities.
- Clean, professional, and well-equipped workplace

Ideal Candidate The ideal candidate is dependable, detail-oriented, and customer-focused. They demonstrate strong communication and organizational skills, take initiative, and enjoy working in a team environment. A willingness to learn, positive attitude, and commitment to professionalism and customer satisfaction are essential.

Apply Today

Join the team at Valley Auto Repair and build a long-term career in the automotive industry.

Submit your resume outlining your relevant experience and qualifications.

Pay: $20.00-$26.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Service Coordinator (Surrey)
🏢 Valley Auto Repair
📍 Surrey