TIS Sprinklers | Edmonton, Alberta

Full-time Help build a new sprinkler operation with the support of an established fire and life safety business.

TIS Sprinklers has been established to complement Total Integrated Systems and expand the sprinkler inspection, maintenance and repair services available to our customers. We are looking for an experienced sprinkler skilled who enjoys fieldwork, takes pride in customer service and wants the opportunity to build and lead a growing operation.

About the role

This is a hands-on leadership position. During the startup phase, you will personally perform inspections, identify deficiencies, prepare quotations and complete approved repairs. You will also help establish the processes, customer relationships and service standards that support future growth.As the workload increases, you will help recruit, train and lead additional technicians while remaining involved in technical delivery and quality control.

What you will do

- Perform sprinkler inspections, testing, maintenance and troubleshooting within your qualifications and the company’s service scope.
- Prepare clear inspection reports, document deficiencies and communicate urgent issues promptly.
- Develop repair quotations covering labour, materials, equipment and subcontracted services where required.
- Complete approved repairs, coordinate testing and document restoration to service.
- Coordinate system impairments, customer notifications and related work with Total Integrated’s fire alarm team.
- Manage scheduling, material purchasing, service vehicle inventory and job documentation.
- Build relationships with property managers, building owners and facility teams.
- Follow up on quotations and help develop recurring inspection and maintenance business.
- Establish practical inspection, estimating and service procedures with company leadership.
- Track job costs, margins, outstanding quotations and completed work ready for invoicing.
- Help recruit and mentor technicians and apprentices as the operation grows.




- Participate in scheduled after-hours service coverage under an agreed compensation arrangement.

What you bring

- An Alberta-recognized journeyperson certificate as a Sprinkler Systems Installer.
- At least five years of sprinkler trade experience, including substantial inspection, service and repair work.
- The ability to independently troubleshoot, estimate and complete sprinkler service work.
- Strong working knowledge of NFPA 25 and applicable codes, standards and local requirements.
- Experience with wet and dry sprinkler systems.
- Accurate reporting, sound judgment and clear customer communication.
- The ability to organize fieldwork, quotations and follow-up with limited supervision.
- A valid Class 5 driver’s licence and an acceptable driving record.
- A commitment to safe work, reliable service and quality workmanship.

Additional assets

- Red Seal endorsement.
- Seven or more years of relevant trade experience.
- Current backflow prevention tester certification and EPCOR registration.
- Fire pump, standpipe and preaction system experience.
- Previous lead hand, foreperson, estimating or service management experience.
- Experience developing customer accounts and mentoring apprentices.
- Current first aid, fall protection and aerial work platform training.

What we offer

- Competitive wage based on experience and qualifications.
- A performance bonus tied to agreed business and service goals.
- Company service vehicle, phone and required tools and testing equipment.
- Health and dental benefits.
- Three weeks of paid vacation.
- Paid training and professional development.
- Direct access to company leadership and the opportunity to shape a growing operation.
- Collaboration with Total Integrated Systems’ established fire and life safety team.

Interested? Apply through this posting with your résumé and a brief description of your sprinkler inspection, estimating and repair experience.

If you are an experienced service sprinkler fitter ready to take the next step into leadership, we would like to hear from you.

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Vision care

Work Location: In person

📌 Sprinkler Operations Manager – Hands-On Service & Inspections (Edmonton)
🏢 Total Integrated Systems
📍 Edmonton