Elevate your career as a Staff Software Engineer with Dialpad, focusing on platformization in AI-driven customer experience. Your expertise will enhance developer productivity and service scalability. In this pivotal role within Dialpad's Vancouver or Kitchener offices, you will create a 1-3 year roadmap for shared services and drive platformization initiatives.

Your key responsibilities include developing well-architected solutions and mentoring engineers. Leveraging your deep backend experience, you’ll help define technical resources and execute projects to meet team milestones and improve overall service integration. Key Responsibilities:

- Define roadmap for shared services over 1-3 years
- Write transparent architectural design documents
- Provide estimates for technical resources
- Execute Shared Services platform projects
- Develop features with testing to ensure quality Requirements:
- Experienced software engineer with backend focus
- Strong understanding of distributed systems
- Proven debugging and troubleshooting skills
- Familiarity with agile, iterative development
- Degree in Computer Science or relevant experience Help shape the future of customer experience through innovation at Dialpad.

📌 Staff Software Engineer at Dialpad (Vancouver)
🏢 Dialpad
📍 Vancouver