Job Overview

We are seeking a dedicated and experienced Supervisor to join our team. The ideal candidate will possess solid leadership skills and a proven track record in food service management. This role involves overseeing daily operations, managing staff, and ensuring exceptional customer service.

The Supervisor will play a crucial role in driving sales performance, maintaining store standards, and fostering a positive work environment. Must have open availability and be available for shifts from 5 am to 11 pm.

Responsibilities

- Lead and manage a team of employees to achieve sales targets and operational goals.
- Oversee daily store operations, including merchandising, pricing, and inventory management.
- Train and develop staff through effective onboarding and ongoing training programs.
- Handle cash transactions, ensuring compliance with cash handling procedures.
- Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly.
- Monitor sales performance metrics and provide feedback to team members for improvement.




- Ensure adherence to company policies and procedures while promoting a positive work culture.

Requirements

- Proven experience in food service management or supervisory roles is essential.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written, with proficiency in bilingual or multilingual communication preferred.
- Strong organizational skills with effective time management capabilities.
- Experience with POS systems, cash handling, merchandising, and pricing strategies is highly desirable.
- Ability to negotiate effectively while maintaining positive relationships with customers and vendors.
- Familiarity with training & development practices to enhance team performance.

Job Type: Full-time Pay: $16.75 per hour

Benefits

- Dental care
- Extended health care
- On-site parking
- Vision care

Language:
- English (preferred)

Work Location: In person

📌 Supervisor (Calgary)
🏢 Tim Hortons
📍 Calgary