Position Title: Advisor eCommerce Growth, Marketplaces Ontario

Job Requisition ID: 49956

Career Group (ADSP): Administration

Division: Qc - Stratégie Num. / Commerce en ligne (80069071)

Department: Marketing and e-Commerce

Work Location: ON - 5559 DUNDAS STREET W

Province: Ontario

The typical salary range for this position is $62 400.00 - $93 600.00 annually. The base salary offered will be determined based on the candidate's job-related knowledge, skills, education, experience, and internal equity considerations.

Joining our team has its advantages

- Flexible schedule to promote work/life balance
- Group insurance from the first day
- Very competitive pension plan
- Generous holiday policy
- Personal days
- Employee Assistance Program
- Free parking
- Opportunity for professional development

This is a posting for a recent, permanent full-time position.

Summary

Reporting to the Senior Manager, eCommerce Growth Ontario, the Advisor, eCommerce Growth Ontario is responsible for supporting the growth, performance and ongoing development of third-party marketplace partnerships for the company's Ontario banners. The Advisor works closely with external partners and cross-functional teams to plan and execute growth initiatives, launch new services, expand store participation and improve the customer experience. Using a data-driven approach, the Advisor identifies opportunities, monitors results and coordinates operational improvements that support eCommerce sales and profitability objectives.

Specific Responsibilities

- Support the development and execution of growth strategies for third-party marketplace channels across Ontario.
- Monitor sales, customer, operational and financial performance; identify trends,



opportunities and areas requiring corrective action.
- Prepare recurring performance reports, partner business reviews and recommendations for internal stakeholders.
- Analyze performance variances and coordinate required adjustments with Finance, Operations, internal teams and external partners.
- Use a data-driven approach to recommend initiatives that improve sales, traffic, conversion, customer engagement, order frequency and profitability.
- Support annual planning, sales forecasts, marketplace growth targets and competitive intelligence.
- Act as a key day-to-day contact for assigned marketplace partners and build productive relationships with participating stores and internal business teams.
- Coordinate business requests, issue resolution, partner commitments, deliverables, risks and dependencies across multiple stakeholders.
- Support the evaluation of partner proposals, commercial opportunities, service changes and new marketplace capabilities.
- Coordinate new marketplace launches, banner expansions, store additions and service enhancements, including feasibility analysis, implementation schedules, launch readiness and post-launch follow-up.
- Coordinate requirements and deliverables with Operations, Information Technology, product catalogue teams, Marketing, Merchandising, Finance, Payments, Legal, Information Security,



Customer Service and marketplace partners.
- Identify and prioritize issues affecting product availability, pricing, promotions, catalogue accuracy, store visibility, order execution and the customer experience.
- Maintain and communicate accurate lists of participating banners, stores, services, operating schedules and holiday hours.
- Coordinate the investigation and resolution of operational, technical, customer-service and partner-related issues, including ServiceNow and information-security requests.
- Develop and maintain procedures, reference materials, process documentation and operational communications; recommend scalable solutions for recurring issues.
- Coordinate marketplace promotional and seasonal initiatives with Marketing, Merchandising, Media and external partners.
- Support offers, featured-product programs, seasonal themes, cross-selling opportunities and other marketplace activations while ensuring alignment with brand standards and business objectives.
- Track promotional performance and recommend improvements for future activations.
- Support the review, validation and reconciliation of marketplace invoices, fees, credits and financial adjustments.
- Coordinate with Finance and marketplace partners to investigate discrepancies, resolve outstanding items and maintain accurate supporting documentation.
- Assist with business cases, financial analyses, partner performance assessments and information required for internal, executive or investor reporting.

Specific Qualifications

- Bachelor's degree in business administration, marketing, digital marketing, eCommerce or another relevant di

📌 Advisor eCommerce Growth, Marketplaces Ontario (Toronto)
🏢 Metro
📍 Toronto