This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You'll work in a supportive environment that values collaboration, problem-solving, and continuous learning.
Role Summary
The Driver Coordinator is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.
Hours of Work
Monday - Friday, 7:00am - 4:00pm
Work Arrangement
On-site
Position Type
Non-Union
Employment Status
Permanent
Compensation
Salary Range: $38,400 - $48,000
Work Location & Workplace:
300 Maple Grove Rd, Cambridge ON, N3E 1B7
Office environment
Key Accountabilities
In this role, you will:
- Participating in and supporting driver retention initiatives
- Maintaining fair and equitable distribution of work
- Communicating dispatch information as required
- Monitoring driver performance/miles and reefer requirements
- Monitoring and responding to driver satellite messages
- Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
- Assisting with solutions regarding any driver concerns
- Assisting with driver inquiries - payroll, miles etc.
- Updating customer websites relative to the position/shift
- Communicating and problem solving with customers as required
Qualifications
We're looking for someone who brings:
Education & Experience:
- Minimum of 1-2 years' experience in a related role in transportation (e.g. dispatch)
- Post-secondary degree or diploma
- Knowledge of truckload dispatch an asset
- ACE and Customs/border crossing experience an asset
Skills & Attributes:
- Exceptional interpersonal skills
- Strong attention to detail
- Good communications skills (written and verbal)
- Strong self-discipline and initiative
- Creative and effective problem solving ability
- Ability to work with minimal supervision
- Well-organized, enthusiastic, professional and a positive team member
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