Make a difference as a Team Coordinator with CarePartners in Waterloo This full-time role focuses on effective scheduling and communication between patients, families, and staff daily.
CarePartners is seeking Team Coordinators for an 18-month temporary contract. You will manage the scheduling of Personal Support Workers, Nurses, and Therapists while ensuring service delivery standards. This position requires solid interpersonal skills and a commitment to helping patients and their families.
Key Responsibilities:
- Schedule service delivery for PSWs and Nurses
- Act as liaison between patients and healthcare staff
- Handle inbound inquiries via phone and email
- Enter data into automated systems accurately
- Produce scheduling reports for supervisory review
Requirements:
- One year of relevant customer service experience
- Preference for post-secondary education
- Proficient in Microsoft Office applications
- Strong attention to detail and communication skills
- Availability for evening and weekend shifts
Lead service coordination efforts while enhancing patient and family experiences at CarePartners.
📌 Team Coordinator at CarePartners (Cambridge)
🏢 Tim Hortons
📍 Cambridge
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