Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Media Planning and Buying

Job Description:

Position Summary:

We are looking for a hands-on, support-focused supervisor who enables the team by running day-to-day media planning, delivery and operational workflows. This role is primarily responsible for planning execution, quality assurance, operational support and client management.

Key responsibilities

Strategy delivery, operational delivery & execution

- Partner closely with Strategy colleagues; bring their media strategy to life through actionable, channel‐agnostic planning and activation roadmaps
- Develop tactical media mixes
- Manage daily workflows; manage priorities to ensure campaign planning and activation are delivered on time and to quality standards.
- Translate account plans and direction into actionable schedules and task lists for yourself and the team.
- Step into hands‐on campaign execution (planning, custom creative management, QA) to resolve issues or deliver priority activations.
- Support Strategy colleagues to prepare client‐facing operational content (test summaries, implementation playbooks, execution timelines) and support creation of POVs or proposals.

Day-to-day account management (detailed)

- Act as the primary day-to-day contact for clients on assigned accounts
- Manage meeting cadence: prepare agendas, run weekly operational check-ins, capture decisions and action items, and distribute timely minutes.
- Own status reporting
- Intake and manage briefs/change requests: validate requirements, coordinate resourcing, set timelines and ensure accurate routing for approvals.




- Maintain a risk & issues log for each account; drive remediation plans and elevate unresolved/high‐impact issues to direct report
- Oversee creative/asset handoffs and trafficking timelines; confirm creatives are delivered to spec and on schedule.
- Coordinate approvals and sign‐offs with clients and internal teams to protect timelines and deliverable scope.
- Track and manage delivery SLAs, turnarounds and escalation paths; proactively recommend contingency options when timelines slip.
- Support client onboarding and new campaign launches
- Ensure all account documentation is current and accessible.
- Assist with client invoicing checkpoints, budget reconciliations and billing queries; flag financial variances.

Quality assurance & process execution

- Maintain and apply QA checklists, briefing standards and delivery governance to reduce errors and rework.
- Identify operational friction and propose practical fixes; implement approved process updates to improve consistency and throughput.

Stakeholder coordination & client support

- Serve as the primary day-to-day operational contact for internal partners to keep execution moving.
- Prepare routine status updates, operational dashboards and campaign health reports
- Support client calls and presentations with operational briefings and material; elevate strategic or high‐risk issues.





Support for innovation & new business

- Contribute to pilots and proofs of concept by executing tests, capturing results and operationalizing repeatable steps as directed.
- Support pitches and RFPs by preparing tactical, execution-ready media plans and evidence of operational readiness

Scope & typical scale

- Accounts: 1 large line of business within an enterprise account
- Budget oversight: varying campaign budgets (operational monitoring and pacing).

Key competencies & skills

- Strong operational media expertise across digital, social, programmatic and traditional channels.
- Solid project management: prioritization, timelines, task tracking and resource coordination.
- Measurement literacy: ability to run A/B tests, read attribution outputs and prepare explicit reports.
- Effective communicator with experience coordinating across internal teams and vendors.
- Strong presentation skills
- Strong long‐form narrative writing skills
- Critical thinking
- High learning agility
- Detail‐oriented and pragmatic problem solver with a bias for getting things done.

Experience & qualifications

- 4–6 years in media, integrated agencies or related delivery roles with hands‐on campaign execution and some people management.
- Proven experience improving delivery performance through process, QA and coaching.
- Degree in marketing, communications, business or related field preferred.

Success metrics (examples)

- On‐time, on‐budget delivery and QA pass rates.
- Campaign KPI delivery (CPA/ROAS, reach/frequency, brand metrics as applicable).
- Team operational health: util

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