21 Oct
|
Peace Hills General Insurance
|
Edmonton
21 Oct
Peace Hills General Insurance
Edmonton
Direct Energy, an NRG company, seeks a Customer Experience Analyst to resolve inquiries escalated to the President, regulators, and third parties. You will draft formal responses, manage multi-channel communications, and ensure regulatory compliance while educating customers.
You'll identify root causes, propose improvements, and support office visits. This role requires strong communication, analytical thinking, and teamwork in a quick-paced environment.
📌 Senior Customer Experience (Edmonton)
🏢 Peace Hills General Insurance
📍 Edmonton