4000 - PHARMACY CENTRAL SUPPORT Full Time Canada Remote $50 - $70 CAD per hour

Pocketpills is Canada's leading telehealth and online pharmacy platform. We are revolutionizing healthcare in Canada by combining personalized care with innovative proprietary technology. As a team of healthcare professionals, technologists, and care specialists, we work to provide personalized care, support, and timely medications for our members.

Through our easy-to-use app and website, members can consult with certified healthcare professionals, request treatments, fill prescriptions, and order refills—wherever and whenever they need. With a presence across multiple provinces, we are committed to making healthcare more accessible and affordable for all Canadians. With over 2 million prescriptions filled and delivered and more than one million registered users, Pocketpills is one of Canada's fastest-growing health-tech companies.

At Pocketpills, we prioritize a member-focused approach and seek passionate individuals who resonate with our core values: People First, Celebrate the Why, Be Accountable, Act with Honesty and Integrity, and Think Big, Start Small, Move Fast.

Join us in making a meaningful impact in health-tech

Position Summary

The Nurse Practitioner (NP) provides comprehensive, evidence-based, patient-centered care to patients across a broad range of health conditions. The NP conducts clinical assessments, diagnoses and manages acute and chronic conditions, develops individualized treatment plans, and provides medication management and ongoing follow-up care. The role is primarily delivered through virtual/telehealth services, with opportunities to support patients across Canadian provinces and territories,



subject to applicable licensure and regulatory requirements.

The NP works collaboratively with physicians, pharmacists, and other healthcare professionals to promote positive patient outcomes, ensure continuity of care, and deliver accessible, high-quality healthcare.

Key Responsibilities

Clinical Assessment & Diagnosis

- Conduct comprehensive health assessments for adolescents and adults through virtual care.
- Obtain detailed medical, surgical, medication, family, and social histories.
- Assess, diagnose, and manage a broad range of acute and chronic health conditions.
- Review patient records, laboratory results, diagnostic reports, and other relevant clinical information.
- Identify potential underlying medical conditions and determine appropriate investigations.
- Develop and document clinical assessments, diagnostic impressions, and treatment recommendations.
- Recognize patients requiring urgent or specialized care and facilitate appropriate referrals.

Treatment & Medication Management

- Develop individualized, evidence-based treatment plans in collaboration with patients.
- Initiate, prescribe, adjust, and monitor medications in accordance with clinical guidelines, applicable regulations, and provincial scope of practice.
- Monitor treatment effectiveness, medication adherence, side effects, and patient outcomes.




- Order and interpret appropriate laboratory tests and diagnostic investigations when clinically indicated.
- Provide non-pharmacological treatment recommendations and preventive health guidance.
- Monitor patient progress and modify treatment plans based on clinical response and changing needs.
- Provide ongoing follow-up and management through virtual/telehealth appointments.
- Educate patients and families about health conditions, treatment options, medications, and available healthcare resources.
- Provide guidance on lifestyle, preventive care, health promotion, and self-management.
- Support patients in understanding their treatment plans and making informed decisions about their care.
- Address patient questions, concerns, and barriers to care in a timely and professional manner.
- Build robust therapeutic relationships and patient trust within a virtual care environment.
- Promote continuity of care through appropriate follow-up and patient engagement.
- Collaborate with physicians, pharmacists, specialists, and other healthcare professionals.
- Coordinate referrals to specialists, diagnostic services, community resources, and other appropriate providers.
- Facilitate continuity of care between primary care, virtual care, and other healthcare services.
- Participate in multidisciplinary case discussions, clinical consultations, and quality improvement initiatives.
- Support appropriate escalation of patients whose clinical needs exceed the scope of virtual or primary care.

Documentation & Compliance

- Maintain accurate, timely, and comprehensive clinical documentation within the electronic medical record (EMR).
- Ensure compliance with provi

📌 Nurse Practioner (Ottawa)
🏢 Pocketpills
📍 Ottawa