Customer Service Assistant Manager Role (Sherbrooke)

Customer Service Assistant Manager Role (Sherbrooke)

21 Oct
|
The Jean Coutu Group
|
Sherbrooke

21 Oct

The Jean Coutu Group

Sherbrooke

Elevate customer experience as an Assistant Manager at Jean Coutu. Lead a dedicated team while ensuring effective store operations and staff training.

In this pivotal role at Jean Coutu, you will oversee customer service improvement and manage daily store operations. You will plan tasks, supervise staff, and collaborate with the management team on hiring and training initiatives. Your leadership will be critical in maintaining the store's image and cleanliness while fostering a positive environment for both employees and customers.

Key Responsibilities:

- Improve customer service through active management
- Plan and supervise employee work schedules
- Conduct hiring and performance evaluations
- Ensure store operations run smoothly
- Train and develop staff to meet standards

Requirements:

- Proven retail experience; management experience is a plus
- Very good knowledge of French
- Engaging and autonomous personality
- Ability to contribute positively to team dynamics
- Adaptable and dynamic approach to work

Drive operational success and enhance customer satisfaction at Jean Coutu as an Assistant Manager.

📌 Customer Service Assistant Manager Role (Sherbrooke)
🏢 The Jean Coutu Group
📍 Sherbrooke

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