We are seeking an ERP Workforce Time & Attendance functional consultant for a remote 2 month contract, plus possible extensions, starting in November. This is to provide short-term support for the Workforce Software Time & Attendance solution. The primary focus of this role will be assisting the team in addressing an existing backlog of enhancement requests, support tickets, configuration changes, and system improvements within a Workforce Software environment, which supports SAP SuccessFactors and Payroll processes.
Success in this role will be measured by the consultant's ability to efficiently resolve backlog items, improve system stability, and increase support team capacity while maintaining high-quality solutions.
Responsibilities include:
- Analyze, troubleshoot, and resolve Workforce Software support tickets and enhancement requests.
- Configure and maintain Time & Attendance, Scheduling, and Pay Rules.
- Support testing, deployments, and production issue resolution.
- Work with business, HR, Payroll, and IT stakeholders to deliver backlog items.
- Document solutions and provide knowledge transfer to internal team members.
Qualifications:
- Current Workforce Software Certification.
- Minimum 3-5 years' experience with programming language (SQL); write complex formulas that leverage mathematical and/or programming skill
- 5+ years of Workforce Software configuration and support experience.
- Strong knowledge of Time & Attendance, Scheduling, and Pay Rules.
- Experience supporting payroll integrations and enterprise workforce management solutions.
- Robust analytical, problem-solving, and communication skills.
Preferred:
- Experience with SAP SuccessFactors Employee Central and Payroll.
- Experience working in large, complex or unionized environments.