Elevate customer service at Starbucks as a Shift Supervisor in Store 61239. Lead your team to deliver high-quality beverages and create a welcoming atmosphere for all customers.
As a Shift Supervisor, you'll assist the store manager in daily operations while mentoring partners to achieve the renowned Starbucks Experience. This role emphasizes interpersonal skills, effective communication, and customer first mentality to ensure operational excellence.
Key Responsibilities:
- Assist in executing operations during scheduled shifts
- Delegate tasks and prepare team for peak hours
- Provide legendary service and quality beverage preparation
- Conduct new partner training and performance feedback
- Communicate team needs to ensure smooth operations
Requirements:
- Experience in customer service, retail or restaurant
- Ability to direct and motivate team members
- Effective oral communication skills
- Fluency in French required
- Strong interpersonal skills and teamwork orientation
Model Starbucks values while delivering exceptional service and fostering a positive team setting.