Elevate your IT career with the Royal Ontario Museum in Toronto as a Systems Support Administrator. Deliver responsive technical support and enhance user experiences in a dynamic museum setting.

The Royal Ontario Museum seeks a knowledgeable Systems Support Administrator to provide technical assistance across its IT environment. With a focus on customer service, you'll troubleshoot issues, maintain systems, and support a wide range of technologies. Your role requires collaboration with various departments to ensure ROM's systems are secure and highly accessible.

Key Responsibilities:

- Provide technical support via IT Help Desk
- Diagnose and resolve issues with computers and software
- Support enterprise applications like Microsoft 365
- Maintain specialized museum technologies and systems
- Train users on effective technology usage

Requirements:

- University degree in Computer Science or related field
- 5-8 years in IT Help Desk or support
- Robust expertise in Windows and Mac operating systems
- Experienced in supporting AV systems and internal networks
- Excellent problem-solving and communication skills

Join ROM to enhance operational efficiency and user support in a prestigious cultural institution.

📌 Technical Support Administrator at ROM (Toronto)
🏢 Linuxassociation
📍 Toronto