Join Aviva as a National Property Claims Adjuster dedicated to delivering exceptional customer experiences in a hybrid role. Utilize your customer service strengths to navigate claim processes with professionalism.
As part of Aviva's Customer Response - Property team, you will work with seasoned professionals in a role that requires understanding and compassion. You will handle incoming claims, assess coverage, and engage in negotiations while ensuring top-notch customer service remains at the core of every interaction. Comprehensive training will enable you to thrive in this client-facing role.
Key Responsibilities:
- Support claims processing in a call-center environment
- Investigate and resolve property claims effectively
- Maintain correspondence and ensure data accuracy
- Advise clients of claim statuses promptly
- Identify potential claims for subrogation opportunities
Requirements:
- 1-3 years of relevant experience preferred
- Excellent communication and organizational capabilities
- Robust customer service mindset
- Bilingual in English and French is a plus
- Claims adjusting license beneficial but not mandatory
Bring your passion for customer service to Aviva and foster impactful change within the claims adjustment process.