Elevate dental care with Medline Canada as a Service Technician in Northern BC. Ensure equipment performance through troubleshooting, repairs, and customer engagement while cultivating strong service relationships.
This role requires a focus on maintaining client dental equipment, conducting repairs, and supporting equipment installation. With a commitment to excellent customer service and communication with Sales Representatives, you'll be vital in enhancing client satisfaction. Your background in mechanical and electrical repairs will shine as you troubleshoot and document equipment issues, ensuring they meet manufacturer specifications.
Key Responsibilities:
- Respond promptly to service requests from clients
- Diagnose equipment issues and recommend repairs
- Maintain appropriate tools, supplies, and parts in vehicle
- Support installation of new equipment as needed
- Document equipment status and repairs completed
Requirements:
- Minimum of 3 years' experience in equipment repair
- Certification training in dental equipment preferred
- Strong problem-solving skills and customer service orientation
- Valid driver's license and valuable driving record
- Able to lift heavy equipment (up to 50 lbs)
Become a key player in providing exceptional service and enhancing dental practices across Northern BC.