Support Fraser Health's Employer Incident Reporting as a Casual Assistant in Surrey, B.C. Leverage your call center skills and empathy to assist health authority employees with workplace incidents.
This role requires a detail-oriented individual experienced in managing high volumes of calls. The Casual Assistant will conduct phone interviews, gather information, and document incidents in compliance with WorkSafeBC regulations. You'll play a crucial part in initiating investigations and connecting employees with necessary resources. Join a rewarding health care setting focused on service and support.
Key Responsibilities:
- Conduct interviews to document workplace incidents and exposures
- Gather and verify employee information for incident reports
- Respond to employee inquiries regarding injuries and incidents
- Assist in the preparation of Employer's Reports of Injury
- Communicate with health authority teams for follow-up actions
Requirements:
- Grade 12 education or equivalent
- One year of related call center experience
- Effective verbal and written communication skills
- Ability to manage sensitive information
- Proficient with database and reporting software
Bring your skills in communication and organization to support Fraser Health's mission in Surrey.