Elevate your analytical skills as a Senior Consultant, Customer Performance in a customer-centric organization. Drive insights and performance measurement to inform key business strategies.

In this pivotal role, you'll produce detailed performance scorecards, dashboards, and reports for leadership. Collaborating with various cross-functional teams, you'll analyze customer behavior and market dynamics to spot trends and present actionable growth recommendations. Your contributions will directly impact CTC's evolution toward customer-focused growth.

Key Responsibilities:

- Develop robust customer performance dashboards and scorecards
- Construct narratives linking KPI results and business implications
- Analyze customer, market,



and competitive performance data
- Partner with business functions to drive actionable insights
- Present insights to senior leaders for strategic decision-making

Requirements:

- 5+ years in business analytics or customer insights
- Solid analytical skills and data storytelling abilities
- Proficiency in Excel, Power BI, or SQL
- Experience in developing reporting routines
- University degree or equivalent experience

Play a crucial role in shaping customer strategies and enhancing business performance.

📌 Senior Consultant for Customer Performance (Toronto)
🏢 Canadian Tire Financial Services
📍 Toronto