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Maintenance Enforcement Officer (Program Admin Officer 3) (Relief)

Competition # :49215

Department: Justice

Location: SYDNEY

Type of Employment: Relief

Union Status: Exclusion - Non Union - NSPG

Closing Date:01-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Justice Supports and Services Division of the Department of Justice consists of three programs: each providing Nova Scotians access to critical programming and support. The Maintenance Enforcement Program helps to facilitate the payment of court-ordered child and spousal support; the NS Restorative Justice Program provides opportunities for those harmed by crime, the person who caused the harm and the communities affected to communicate (directly or indirectly) about the causes, circumstances, and impact of that crime, and to address their related needs. Victim Services offers support to victims of crime as their case moves through the justice system.
The Maintenance Enforcement Program (MEP) is a free service of the Nova Scotia Department of Justice that helps you make or receive court-ordered maintenance payments when your court order is enrolled with the program and can take steps to enforce maintenance orders when payments are not made. The MEP operates under the laws set out in the Maintenance Enforcement Act. Advantages of enrolling in the MEP include: we keep an accurate record of all payments made and received; we protect your personal information; we act as a buffer between payors and recipients; we work with the MEPs in other provinces if the payor or recipient livesoutside Nova Scotia; and we can take enforcement action if payments are not made.



No one other than the MEP can enforce an order to pay maintenance.
For more information on the Department of Justice MEP please visit our website: https://mep.novascotia.ca/

As the Enforcement Officer, you will be supported by the Coordinator and in accordance with the Maintenance Enforcement Act, you will be responsible to exercise the authority of the Director of Maintenance Enforcement.
You will have the authority to:

- Conduct traces and to search information to locate a payor and the payor's resources;
- Issue liens/judgements against resources;
- Request revocation of various provincial and federal licenses;
- Negotiate arrangements with the payor for payment of maintenance arrears based on analysis of detailed financial information;
- Represent the Director in court proceedings;
- Manages a large caseload which may include high conflict cases;
- Communicate on a regular basis with payors, recipients, lawyers, court staff, financial institutions, other government agencies and the business community;
- Respond to inquiries and requests for assistance from clients and stakeholders.
- Act as a subject matter expert on a project to operationalize current processes into a Dashboard design and identify key process indicators that will align the day to day activities to our overall business goals.

Qualifications and Experience





As the successful candidate you will have an undergraduate degree plus 5 years related experience (or an acceptable combination of education, training and experience).
In addition, you hold the following training and work experience:

- Computer proficiency with the ability to utilize various databases to collect and process information;
- Work within a structured policy environment;
- Manage a high-volume case management assignment;
- Deal with the public on complex and sensitive issues;
- Conduct client interviews and assessments;
- Apply working knowledge and understanding of legislation, policies, procedures, and directives governing an operational program;
- Interpret/analyze financial information provided by clients;
- Exercise discretion, judgement, analytical and negotiation skills;
- Excellent communication, interpersonal, and organizational skills;
- Ability to work within a team.

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Include, but not limited to,

- A Bachelor's degree in a related field and a Master's degree in a related field and threeyears of related experience
- A two-year certificate/diploma in a related field plus sevenyears ofrelated experience
- A one-year certificate/diploma in a related field plus eightyears ofrelated experience
- Nine years ofexperience working in a related field with no formal training

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

- May be

📌 Maintenance Enforcement Officer (Sydney)
🏢 Nova Scotia
📍 Sydney