I.T. Field Service Technician job responsibilities
- Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports user account information including rights, security, and systems groups.
- Trains employees, identifies and repairs product failures, orders, and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
Requirements
- Available to work extended hours including weekends and evenings for the duration of the contract.
- Robust written and verbal communication skills.
- High school diploma and college or university enrollment/degree.
- 2+ years experience working as a break/fix Field IT technician and or lead break/fix Field IT technician.
- Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
- Working technical knowledge of current protocols, operating systems, and standards.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Able to develop and interpret technical documentation for training and end-user procedures.
- Familiar with personal computers/printers/wireless connectivity devices.
- Possession and use of an owned car for travel between locations.
- Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
- Ability to lift a 20 lbs. box from the floor to a tabletop surface.
Nice to Have
- College diploma or university degree in the field of computer science and/or information technologies or 7-10 years equivalent work experience.
- CompTIA A+ certifications.
- Cisco or Microsoft certifications.
Compensation
$28-32/hour
Incentives
- Mileage- Full trip at $0.38/km minus the first 20 km.
- Travel time- Last site location back to Hub - Hub is Kingston, ON
📌 Students - Deliver with Uber Eats (Kingston)
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