21 Oct
|
The Talent
|
Sarnia
Why You Will Love This Organization
Our client is an established apparel retailer with a strong focus on customer service, sales performance, and a family-oriented culture. With continued growth and expansion, this is an exciting opportunity to join a supportive organization that values hands-on leadership, teamwork, and the development of its people.
As Store Manager, you will have the opportunity to help launch a brand-new store, build a strong team, and establish a positive store culture from the ground up. You will be supported by experienced regional leadership and have opportunities for career advancement as the organization continues to grow.
The Impact You Will Have
As Store Manager, you will play a key role in the successful launch and ongoing performance of our client's new Sarnia location. You will lead and develop a close-knit team, deliver an exceptional customer experience, and drive sales through effective coaching, accountability, and consultative selling.
This is an opportunity for a proven retail leader who enjoys being hands-on, building relationships, and motivating a team to achieve its goals.
What You Will Do
- Lead, coach, and develop a team of full time and part time associates, fostering a collaborative and performance-driven environment.
- Drive store sales and achieve key performance indicators (KPIs), including units per transaction, average transaction value, and loyalty program engagement.
- Deliver exceptional customer service and build lasting relationships with customers.
- Promote consultative selling by understanding customer needs and recommending complementary products to maximize sales opportunities.
- Establish clear performance expectations, maintain accountability,
and address team performance challenges effectively.
- Monitor sales results and implement strategies to achieve store targets and improve business performance.
- Oversee daily store operations, team scheduling, and employee development.
- Maintain store presentation and execute visual merchandising plans provided by the head office.
- Partner with the Regional Manager to align store performance with broader business objectives.
- Help establish the store's team culture, operational standards, and customer service expectations ahead of its opening.
What You Will Bring
- A minimum of 2–3 years of proven Store Manager experience, ideally within apparel or specialty retail.
- A strong background in customer service, consultative selling, and sales-driven retail environments.
- A demonstrated ability to achieve sales targets and improve key performance indicators.
- Experience leading, coaching, and motivating a team to deliver strong business results.
- A hands-on leadership approach, with the ability to set clear expectations and hold team members accountable.
- Strong communication, interpersonal, organizational, and problem‐solving skills.
- The ability to build a positive team culture while addressing performance issues constructively.
- A customer‐first mindset and a genuine passion for creating an engaging shopping experience.
- Flexibility to meet the scheduling requirements of a retail management role.
Work Environment
- Location: Sarnia, Ontario, at the new store opening in Lambton Mall.
- Hours: Approximately 40 hours per week.
- Schedule: Availability to work every Saturday and a minimum of two evening closing shifts per week.
- Team Structure: A small, close‐kissed team of full‐time and part‐time associates, with up to eight direct reports during peak periods.
- Reporting Relationship: Reports directly to the Regional Manager.
- Training: The successful candidate will initially train at an established store in London, Ontario, before transitioning to the new Sarnia location.
- Compensation: Competitive base salary plus monthly performance‐based bonus opportunities.
- Benefits: Eligibility for benefits following a three‐month waiting period, an RSP contribution program, approximately three weeks of annual vacation (subject to confirmation), and a 65% employee discount.
If you are a motivated retail leader who thrives on building strong teams, driving sales, and delivering exceptional customer experiences, we would love to hear from you.
JOB VACANCY STATUS
This role is currently vacant, and the organization is accepting applications with the intention to hire as soon as possible.
HIRING RANGE
The anticipated hiring range for this role is an annual base salary of $50,000–$60,000, plus monthly performance‐based bonus opportunities.
The bonus structure includes a fixed monthly bonus of $250 for achieving the store's sales plan, as well as an additional variable bonus based on sales overachievement and store hours. Actual bonus earn
📌 Store Manager (Sarnia)
🏢 The Talent
📍 Sarnia